Programme Assistant

Under the supervision of the Programme Specialist, the Programme Assistant provides administrative and operational assistance in the UNV Multi-Country Field Unit covering four Maghreb countries (Tunisia, Morocco, Libya, and Algeria), in support of onsite and online volunteer mobilization, assignments management and talent acquisition.

• Support onsite and online volunteer mobilization through timely initiation of/follow-up on volunteer recruitment in UNV Unified Volunteering Platform, and through sharing proforma costs upon request and supporting connections with the Multi-Country Coordinator on potential specific/new demands. 
• Support the entry on duty and assignment management of UN Volunteers including follow-up on contracts nearing end dates. 
• Support  the Multi-Country Field Unit Talent Acquisition efforts informed by Regional and Corporate strategies and action plans.
• Assist on the logistical and travel arrangements of International UN Volunteers in duty station attending UNV workshops abroad. 
• Undertake tasks for the local support of the UN Volunteers and recognized dependents in the country including in the cases of medical evacuation, security evacuations or the death of a UN Volunteer. 
• Assist UNV HQ in ensuring all conditions are met before the payment of final entitlements to UN Volunteers at the end of their assignment. 
• In consultation with the Online Volunteering (OV) Programme Associate in the Regional Office, act as a focal point for online volunteers and accreditation of OV service organizations, focusing on supporting host entities with developing OV opportunities through advocacy engagements and promoting the concept of OV. 

Administrative and logistical support

• Maintain inventories of all UNV-supplied, non-expendable equipment.
• Initiate and follow-up on procurement requests of the Multi-Country Field Unit.
• Prepare payment files and submit payment requests, ensure that all payments are processed in collaboration with UNDP.
• Perform other administrative duties as may be required. 
   

The Programme Assistant is part of the UNV Regional Office for the Arab States team and works in collaboration and under the direct supervision of the Programme Specialist for Maghreb.

Learn Continuously

• Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility 

• Adapts to change, constructively handles ambiguity/uncertainty, is flexible 

Act with Determination 

• Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner

• Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion

• Appreciate/respect differences, aware of unconscious bias, confront discrimination 

Cross-Functional & Technical competencies 

• Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations.

Working with Evidence and Data

• Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions, and supporting decision-making

Communication

• Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels. 

Documents and records management  

• Overall document (hard or electronic) management; registry and retention policy including storing and archiving