Shop Development Coordinator

 

About Terre des Hommes

Terre des Hommes Nederland aims to protect children by preventing and stopping child exploitation. And by enabling children to make their voices count. Terre des Hommes Nederland focuses on (online) sexual exploitation of children, child labour and humanitarian action. For each of these forms of child exploitation, Terre des Hommes Nederland develops and implements projects and programmes through local partners, mainly in Asia, Africa and Europe. Join us!

Our store network will grow in the coming years! The Terre des Hommes charity stores have existed since 1983 and are an indispensable link in our visibility and provide a structural financial contribution to our mission. Hundreds of volunteers are committed daily via 43 stores.

To end child exploitation worldwide, we need to mobilize people and grow our store network. Our team is therefore looking for an experienced Retailer!

Do you also get completely happy from an inspiring shop interior? Do you cycle around the block for that one shop with that good story? Do you know exactly why a shop does/doesn't succeed?

Do you like to use your talent for work with impact? Our store network is looking for people who like to work in the area where commercial thinking and really making a difference overlap. Does this make you happy? Then this is the vacancy you are looking for!

Purpose of this function

You will soon have the inspiring task of opening several new charity shops each year. Together with your manager, you will search for the ideal location, determine the assortment and sketch the first contours of a new shop.

Once you receive the key to a new building, you will experience that local stakeholders are happy to support our work by helping out. People spontaneously join as volunteers and donate the most beautiful items in large numbers. This goodwill is the foundation of the store network.

In addition to opening new stores, you will develop plans to guide a few existing stores per year with specific development issues. Think of redevelopment with available resources, a complete redevelopment or opening a second store next to an existing store. You will use the mission, the store concept, the budget and valuable lessons learned earlier as a basis for developing both new stores and existing stores.

Together with your manager, you ensure that our charity stores have a recognizable signature with an inspiring message that attracts the right customers, volunteers and partners.

Position in the organization

You will report to the Manager Retail Communication & Business Development and will be part of a team of four. This team focuses on growing and making the store network visible.

Together with the operational team, we form the store support team, with a total of 10/11 team members.

The store support team is responsible for a well-functioning store network, where customers and volunteers feel at home and supported.

Terre des Hommes has 43 brick-and-mortar stores and a brand new webshop. We see opportunities to grow and to make a greater contribution to the mission of Terre des Hommes. You will soon be the driving force who makes this objective concrete. You will not do this alone. You will work intensively with a regional coordinator or managers of local stores who ensure that a team of volunteers is assembled.

You are an active part of a new team. You also like to pioneer. You contribute to its development by giving open feedback, sharing ideas and improving processes with enthusiasm.

What are you going to do..

The store development coordinator is the driving force behind the growth of the store network. These are the tasks you focus on:

Project coordination

You provide each project with a clear PVA
You adjust the budget and keep track of all expenses
During the setting up of the store, you manage the planning, distribute tasks and take the lead in their implementation
You ensure proper recording, so that colleagues have insight and can intervene
Execution

You provide a sketch of the store layout
You provide an overview of necessary resources. You order a large part of these yourself from regular suppliers
You are the point of contact for contractors and volunteers when setting up the store
You inspire volunteers by also using your two right hands
Supporting volunteers

You set the tone. You show volunteers in practice how to make optimal use of the store
You guide and train volunteers who are involved in developing existing stores or staffing a new store.
You ensure that all information, instructions and learnings are properly recorded and available so that everyone can use them.
Continuous development

Together with the Retail Development & Communications manager, you will work on continuous improvement of our work
You analyze results of the various projects. You provide clear data
The advice, feedback and reviews of customers and volunteers are leading in your work
Thinking about our own range, developing the webshop and developing new initiatives are also part of your job description
The ideal candidate will bring the following expertise and skills

The ideal candidate feels involved in the mission of Terre des Hommes. You find it self-evident to get the most out of every day, with a view to the mission. In everything you do, you put the interests of the organization and what it stands for first. The candidate brings with him a broad experience from the retail world. More specifically:

+5 years of experience in Retail (management/presentation/design)
+2 years of experience in project work
You have the necessary retail detail knowledge
You are accurate, careful and have an eye for detail
You have an affinity with sustainable fashion and second-hand items
You have retail experience, specifically focused on store presentation
Has proven experience in an independent role.
Is used to being part of a team and working in an organized manner
Preferably has experience working with volunteers.
Is used to delivering projects on schedule and within budget.
Is particularly good at communicating, so that everyone feels involved and receives clear information.
You work 1 day in the office, 1 day from home. You can be found in stores for two days. During projects you are fully on location for several weeks.
You will receive a laptop, telephone and travel expenses.
Why you like working with us

At Terre des Hommes, you make an impact by protecting children from exploitation and abuse. You work with dedicated colleagues who share your passion for a safer world. In our innovative and supportive environment, you get the space to realize your ideas. We offer hybrid and flexible working, so you can maintain a good work-life balance.

What we have to offer in addition to the above!

Terre des Hommes is a growing organization in motion. That means a lot of room for your own initiative and ideas. Because we manage and execute our own programs and projects, the impact that we and therefore you make, is felt daily.

The salary scale for this position is scale 9 and depending on experience between €3,750.30 to €4,777.20 gross per month based on a full-time (36 hours). The maximum offer is **€**3,889 gross per month based on a full-time (36 hours).
We offer a contract of 32 hours per week
We work hybrid, so 50% in the office and 50% at home. We are quite flexible and have an eye for your work-life balance;
An office in the thriving heart of The Hague, city of international human rights and political capital.
25 days of paid leave per year based on full-time employment, with part-time days paid pro rata;
We offer a commuting allowance for the kilometers you travel by bike or provide an NS card;
Our pension plan is hosted by ASR and Terre des Hommes contributes the majority of the pension contribution.
Other information

Terre des Hommes is committed to ensuring diversity and gender equality within our organization. Therefore, people of all gender identities, sexes, sexual orientations, races, skin colors, religions, cultures, abilities, etc. are encouraged to apply for this position.

Terre des Hommes strives to attract great talent that not only fits the role, but also our high standard of values and principles, which shares and demonstrates Terre des Hommes’ commitment to prevent and eradicate any type of misconduct, including sexual harassment, exploitation and abuse, and any other form of misconduct. abuse of power or lack of integrity and financial misconduct. We place a high priority on ensuring that only those who share and demonstrate our values are hired to work for us. We require a Certificate of Good Conduct and a signature of our Child Protection Policy and Code of Conduct.

Unfortunately, Terre des Hommes cannot issue a work/residence visa to applicants outside the EU.

Acquisition in response to this vacancy is not appreciated.

How to apply
Ready to join us?

Are you excited to give and make an impact on our mission at Terre des Hommes? Upload your application here before July 13, 2025.

For more information, please contact vacature@tdh.nl

Together we build a world in which children are free from exploitation.