Communication Officer

Job Title: Communication Officer

Department: Media & Communication

Report to: Country Director

Location: Hybrid work modality (EE office in Damascus and online)

Type of Contract: Full-time

Contract Duration: 6 months, renewable based on performance and availability of funds

About Equity & Empowerment:

EE is a non-governmental, non-profit civil society organization operating primarily in Syria and in neighboring countries. We are a group of women and men who believe in gender equity in the social, economic, and political arenas. Thus, we work to achieve the gender equality and equal participation of women in all life sides, and stand against any form of discrimination.

Overall Objective

The Communication officer will enhance EE’s digital presence by developing and managing engaging, gender-sensitive content across social media platforms and the organization’s website. The role is critical to amplifying the voices of women, documenting EE’s work, promoting advocacy campaigns, and ensuring a strong and consistent brand identity in the digital space.

Key Responsibilities

1. Social Media Management

a. Planning and Strategy

• Develop a monthly content plan aligned with EE’s communication strategy.
• Analyze target audiences and trends to tailor content to each platform (Facebook, Instagram, Twitter, LinkedIn).
• Plan and implement advocacy and awareness campaigns.

b. Content Creation

• Write original, inclusive, and context-sensitive posts in Arabic and English.
• Coordinate with the graphic designer (or use tools like Canva) to create visual content (images, infographics, short videos).
• Support field teams in collecting and publishing stories, quotes, and testimonials.

c. Publishing and Scheduling

• Use scheduling tools like Meta Business Suite, Buffer, or Hootsuite.
• Ensure content is posted in a timely manner with proper hashtags, tagging, and formatting.

d. Community Engagement

• Respond to comments and inbox messages in alignment with EE’s engagement policies.
• Monitor public discussions related to EE’s causes and campaigns.
• Identify and flag harmful or abusive content and apply EE’s digital protection protocols.

e. Monitoring and Evaluation

• Prepare monthly social media analytics reports (reach, engagement, follower growth).
• Recommend adjustments based on performance indicators and trends.

2. Website Management

a. Content Updates

• Regularly upload new reports, project updates, job vacancies, and press releases.
• Coordinate with the Programs Team to ensure accurate and timely information.

b. User Experience

• Organize website content for ease of navigation and user engagement.
• Ensure all downloadable materials and links are working properly.

c. Search Engine Optimization (SEO)

• Use relevant keywords in titles and metadata for improved visibility.
• Optimize content descriptions and alt texts.

d. Technical Oversight

• Coordinate with the web developer to resolve technical issues or implement updates.
• Ensure regular website backups and basic maintenance (in collaboration with IT).

3. Support to Digital Campaigns and Advocacy

• Contribute to the design and implementation of digital campaigns (e.g., 16 Days of Activism, International Women’s Day).
• Create short educational videos or Reels in coordination with the communications team.
• Maintain consistency in digital visual identity and feminist values.

Required Qualifications

Education:

Bachelor’s degree in Media, Digital Marketing, Communications, Public Relations, or a related field.

Experience:

• Minimum of 3 years of experience in managing social media and websites.
• Prior experience working with civil society, women led, or human rights organizations is preferred.

Skills:

• Strong writing and editing skills in Arabic and English.
• Excellent command of social media platforms and analytics tools.
• Familiarity with visual tools (e.g., Canva, Adobe Suite is a plus).
• Basic understanding of WordPress or similar CMS.
• Sensitivity to gender issues, digital safety, and conflict dynamics.

How to apply

EE is an Equal Opportunity Employer. EE considers all applicants based on merit without regard to race, sex, colour, national origin, religion, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

EE has a Zero-Tolerance commitment against any violations that are related to PSEAH, SG, Fraud, Money Laundering, Terrorism, Humanitarian Principles, and other sensitive issues.

If you are interested, please fill out the employment form at this link

Kindly be informed that only short-listed candidates will be contacted, and the position may be closed before, in the case of finding a qualified candidate, due to the urgency of the position.