Program Coordinator

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

Terms of reference

Job Title: Program Coordinator

Code: SR-35-10017

Duty station: Sanaa/Aden with frequent visits to field locations

Starting date: 15/02/2026

Contract duration: 10 months

Reporting to: Head of Mission

Functional Supervisor: Regional Programme Coordinator

Supervision of: Project/Programme Managers

Type of Duty Station: Non-family duty station

General context of the project

While the armed conflict is approaching its eighth year, Yemen remains one of the largest humanitarian crisis. The country’s deteriorating economy, the protracted conflict and crumbling basic services are exacerbating humanitarian needs across the country. Meanwhile, climate shocks, increased regional tensions and chronic underfunding of critical humanitarian sectors are further worsening people’s vulnerability and suffering. In 2025, an estimated 19.5 million people across Yemen need humanitarian assistance and protection services – 1.3 million people more than last year.

Where humanitarian needs are primarily driven by the conflict, the intensity of fighting has given no signs of abating, causing new displacement or sustaining/compounding displacement and destruction of civilian infrastructure. The conflict has worsened Yemen’s fragile economy, which contracted by 54 per cent between 2015 and 2023, with more than 80 per cent of people in Yemen estimated to be living in multidimensional poverty.

More than 17 million people are experiencing acute food insecurity—almost half the country’s population—with 5 million classified under emergency levels of food insecurity. These alarming levels of hunger are worsening people’s vulnerability, including through the adoption of negative coping mechanisms such as child labour and child marriage. An estimated 3.5 million children under five, and pregnant and breastfeeding women face acute malnutrition.

An estimated 4.8 million people, most of whom are women and children, remain internally displaced due to conflicts, with repeated displacement trapping families in cycles of dependency on humanitarian assistance. Refugees, asylum seekers, migrants and marginalized groups face serious protection risks, systemic discrimination and barriers to accessing vital services, with much higher risks using the sea-route where boats are vulnerable to both weather and attacks.

An estimated 6.2 million women and girls face risks of exposure to different forms of GBV and 90 per cent of rural areas lack life-saving GBV services. Survivors without access to case management, psycho-social support, referral to health and other services, and legal aid risk long-term physical, emotional, social and economic impacts, with life-threatening consequences.

Yemen’s health-care system is also over-stretched. Disease outbreaks are surging as basic services falter. Forty per cent of Yemen's health facilities are partially functioning or completely out-of-service due to shortages in staff, funding, electricity, medicines and equipment, and infrastructure integrity, leaving millions without adequate care.

Over 40 per cent of IDP sites lack latrines, leading to open defecation, heightened disease risks, increased protection risks, especially for women and girls, and severe environmental health issues. The absence of safe water and sanitation has direct repercussions on disease outbreaks and malnutrition rates, especially among children and those in conflict-affected and hard-to-reach areas.

INTERSOS, in collaboration with local partners, has been providing essential health, nutrition, protection, water and sanitation, as well as livelihoods support for the vulnerable people across Yemen since 2008.

General purpose of the position

Support the Head of Mission in the development, definition and management of the mission program in accordance with INTERSOS strategies, plans and policies.

Lead the development of new concept notes and project proposals in collaboration with the Regional Programme Coordinator and Senior Management Team.

Supervise, coordinate and provide quality support to Project Managers/Program Managers in order to develop and implement the program in the mission.

Coordinate with the MEAL and technical teams to ensure programme quality and reporting.

Main responsibilities and tasks:

Strategy and representation

• Support the Head of Mission and SMT in the development, implementation and evaluation of the mission strategy, program and quality of projects in line with INTERSOS country strategy, policies and guidelines. Provide updated information, inputs and recommendation for new and ongoing interventions in the country.
• In coordination with the technical referents and Regional Programme Coordinator, lead the design and development of potential new funding opportunities and the new project concept notes/proposals drafting the narrative and contributing to the budget preparation, ensuring the collaboration with all the support Departments (HR, Logistics and Security).
• Conduct regular context analysis (country’s socio-economic situation, donors trends, needs and gaps) in order to identify funding opportunities. Is accountable for properly studying data collected from the field and detect population’s needs, study the context, translate the strategic macro-objectives into concrete actions and analyze the consequences of an intervention of INTERSOS, evaluating risks and constraints and setting priorities.
• In coordination with the Head of Mission, establish and maintain collaborative relations with relevant donors, project stakeholders, local partners and other organisations working in the area. Develop strategic partnerships with local organizations and stakeholders when possible.
• In collaboration with the Head of Mission and technical referents, proactively participate and represent INTERSOS in meetings with relevant donors and stakeholders.
• Support the SMT in maintaining productive working relationships within different coordination fora (clusters, working groups, etc.) at national level.

Implementation, reporting and quality control

• Supervise and keep updated workplans and related financial plans of projects with the contribution of Program Managers and relevant team members. Prepare quality narrative reports reflecting the progress and status of projects in a transparent, timely and professional manner.
• In coordination with all other departments ensure the smooth running of operations and support the implementation of the program.
• Provide guidance and support the Project Managers/Program Managers in project management and project cycle, work planning, activities, budget management and all operational and management aspects. Support in planning and monitoring the implementation of activities, budget follow up and achievement of results.
• Monitor the level of progress achieved by each project. Supervise, plan, monitor, evaluate and ensure the quality of work and the achievement of high standards in terms of design, implementation and evaluation.
• Lead the kick-off planning and final review meetings for each project.
• Guarantee the application of INTERSOS procedures and compliance to donor policies, procedures and procurement for reporting and implementation, in collaboration with the Head of Mission and the Regional Programme Coordinator.
• Contribute to address in a timely manner all comments by donors on proposals in liaison with relevant staffs and HQ.
• Collaborate with Finance, Logistics, HR, MEAL, SMT and Security departments in the development of new proposals.
• Ensure that contractual obligations and reporting deadlines are known and met by all departments.
• Inform relevant staffs on issues identified and seek HQ advices on potential solutions that would meet donors’ compliances.
• With the support of the Finance Coordinator supervise the management of budgets in line with donors and INTERSOS guidelines, supporting budget and program revisions when needed.
• Organise regular program meetings.
• Follow up expenditures through monthly program review meetings and financial. expenditure reports prepared by the finance department.
• Support the Head of Mission and MEAL department in the set-up and implementation of the projects’ MEAL plans and activities.
• Provide supervision and feedback on the monthly Project Appraisal Tool (PAT).
• Guarantee regular update of IMP projects sections.
• Ensure high-quality donors’ reporting.
• Guarantee the timely submission to HQ and donors.

HR management

• Is responsible for leading, supporting and supervising the Program Managers/Project Managers strengthening their capacities and ensuring a regular evaluation through the Internal Review Process (IRP) tools. Provide coaching, identify training needs and evaluate the staffs under his hierarchical supervision.
• In collaboration with the HR department and Head of Mission support the recruitment of new staffs.
• In collaboration with the HR department ensure that Program Managers/Project Managers respect INTERSOS rules and regulations and adhere to INTERSOS Fundamental Charter Values and Code of Ethics.

Required profile and experience

Education

• BA in International Affairs, Development, International Political Economy or other relevant field.

Professional Experience

• Minimum five years experience in humanitarian contexts.

Professional Requirements

• Ability to manage large team.
• Strong knowledge of proposal development and financial management.
• Experience working with major grants and international donors.
• Desirable experience in managing integrated projects.
• Essential computer literacy (word, excel and internet).

Languages

• English essential
• Arabic preferred

Personal Requirements

• Good organizational and planning skills.
• Leadership, team management and cooperation.
• Behavioral flexibility.
• Negotiation skills and decision-making skills.
• Diplomatic, interpersonal and good communication skills.
• Ability to take initiative and work independently.
• Understanding of humanitarian operations principles, standards and best practices
• Commitment to INTERSOS and humanitarian principles.

How to apply

Interested candidates are invited to apply following the link below:

Please note that our application process is made of 3 quick steps: register (including your name, email, password and citizenship), sign-up and apply by attaching your CV in PDF format. Through the platform, candidates will be able to track their applications’ history with INTERSOS.

Please also mention the name, position and contact details of at least three references: two line managers and one HR referent. Family members are to be excluded.

Only short-listed candidates will be contacted for the first interview.