Logistics Associate (Warehouse)

This is an excellent opportunity to contribute to the efficient and effective delivery of UNOPS projects in the Horn of Africa. The position offers exposure to a variety of logistics and warehouse management activities, cross-cultural collaboration, and professional development opportunities within the UN system.

This position operates within a dynamic project environment, supporting critical logistics and warehouse operations across multiple projects. The role is essential to ensuring efficient management of inbound and outbound goods, maintaining accurate inventory control, and adhering to warehouse standard operating procedures. The Warehouse Associate will be expected to handle all goods with proper care, ensuring client satisfaction and promoting the image and credibility of UNOPS.

Under the overall guidance and supervision of the Administration Officer, the Warehouse Associate provides management in handling of all inbound and outbound goods and goods delivery. The Warehouse Associate will be expected to handle all goods with proper care. The Warehouse Associate has a client-oriented approach, high sense of responsibility, courtesy, tact and the ability to work with people of different national and cultural backgrounds

1. Warehouse Goods Management

• Manage the receipt, storage, and distribution of warehouse goods, ensuring proper handling and care at all times.
• Ensure that goods are stored in their proper locations, setting up layout and ensuring efficient space utilization.
• Safeguard goods at all times, implementing and overseeing warehouse security operations.

2. Inventory Control and Quality Assurance

• Manage inventory control and reconcile with the data storage system, performing frequent error/audit checks by reviewing bin count reports.
• Receive returns and enter items back into inventory, restocking items in designated spots in the warehouse.
• Ensure the safe-handling of all products during picking, loading, discharging and stocking to avoid any damages.

3. Operational Policies and Procedures

• Implement operational policies and procedures as per warehouse standard operating procedures.
• Follow all safety policies and procedures including contamination control and HAZMAT rules and regulations, reporting potentially unsafe conditions.
• Use equipment and materials properly, attending safety meetings as required.

4. Team Management and Coordination

• Schedule and oversee the warehouse team, and manage the flow and quality of work to maximize efficiency and minimize overtime.
• Review order board, work orders and pick tags to determine items to be pulled and distributed, preparing items for pick up or shipment.
• Contact suppliers, technicians or other agencies in regards to order status, as needed, and contact shipping vendors to arrange pick up, as needed.

5. Customer Service and Reporting

• Provide a high level of customer service by assisting clients (walk-in/phone) with requests in a timely manner, referring technical questions to appropriate personnel.
• Complete and file appropriate paperwork, receiving and unloading daily warehouse shipments verifying items and quantities.
• Perform other duties within the same scope and level of difficulty as required and assigned, such as some inventory control functions including stock order placements and min/max system settings.