Communications Officer

Job Description

Job Title: Communications Officer

Contract Type: Full time – Office Based

Team: Admin and finance

Reports to (Line Manager): Country Director

Job Purpose Summary

Lead and implement Turquoise Mountain Palestine’s communications strategy across commercial, heritage, and development programming, ensuring strong local and international visibility, high-quality visual storytelling, and effective donor and partner engagement.

Key Responsibilities and Accountabilities

Core Responsibilities:

• Plan and implement a clear communications approach that supports commercial growth, programme visibility, and donor engagement.
• Manage all social media platforms, including planning content, photography, videography, graphic design, and writing captions and stories.
• Ensure our messaging reflects the strength of Palestinian artisans and the impact of our work.

Commercial

• Work closely with the Commercial Lead to promote product launches, exhibitions, retail activity, and international sales.
• Produce strong visual and campaign content that supports sales and brand positioning.

Donor & Fundraising

• Document programmes through field visits, photography, and beneficiary interviews.
• Produce compelling success stories, case studies, factsheets, and brochures.
• Ensure donor visibility requirements are met.
• Develop communications materials that help attract new donors, partners, and funding opportunities.

Programmes & Partnerships

• Capture and communicate the impact of heritage, training, and economic development programmes.
• Produce image bundles and short films for partners and stakeholders.

Events & Media

• Lead communications support for exhibitions, events, and donor visits.
• Draft press releases and support media outreach locally and internationally.
• Maintain an organised archive of images and communications materials.
• Undertake other communications-related tasks as requested by the Country Director.

Professional Approach

• Strategic and commercially aware, understanding how communications drive sales, visibility, and funding.
• Able to translate commercial priorities, product launches, and exhibitions into compelling campaigns.
• Strong understanding of how storytelling supports donor engagement and fundraising.
• Highly organised, able to manage multiple campaigns across commercial, programme, and donor work.
• Comfortable coordinating closely with the Commercial Lead and programme teams.

Personal Attributes

• Creative with a strong visual eye and attention to detail.
• Proactive and solutions-oriented.
• Confident communicator, able to engage artisans, beneficiaries, partners, and media.
• Results-driven, with an interest in growing audiences, sales, and donor engagement.
• Passionate about arts, heritage, and supporting Palestinian artisans.

Specific Job Skills and Experience

• Degree in Communications, Media, Marketing, Journalism, or related field (or equivalent experience).
• 5-8 years of professional Experience in nonprofit, development, cultural, or commercial sectors preferred.
• Proven experience managing social media channels, scheduling content, and supporting or running campaigns.
• Familiarity with platforms such as Instagram, Facebook, LinkedIn, YouTube is preferred.
• Experience supporting commercial marketing initiatives, product launches, exhibitions, or retail promotion.
• Experience producing strong product photography and promotional content.
• Experience developing donor-facing materials (case studies, factsheets, impact stories).
• Experience contributing to communications that support fundraising or partnership development.

Skills

• Strong photography and visual storytelling skills.
• Proficiency in design and editing tools (Adobe Creative Suite or equivalent).
• Excellent written and spoken English and Arabic.
• Ability to create content that supports commercial growth and attracts donors.
• Strong organisational and time management skills.

How to apply

Application Details

To apply, please submit the following to vacancy.ps@turquoisemountain.org (Email title: Communications Officer-Palestine).

• Cover letter about your background, experiences and motivations for this post explicating your communications experience,
• Updated CV,
• A concise portfolio with work samples covering areas such as social media management and content production, media relations, marketing campaigns, etc.

Applications without a portfolio or cover letter will not be reviewed.

Only shortlisted applicants will be contacted for an interview.

Deadline for application: Sunday, March 1, 2026