Training Manager

Organisation Background

Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts.

INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training. INSO works in 26 of the world’s most insecure countries, with its headquarters in The Hague, the international city of peace and justice.

INSO Sudan

INSO Sudan is currently upscaling its services to better support its 130 partners. The coordination team is based in Port Sudan and we are opening several offices in the country. Together, we will assist NGOs working in the volatile Sudan context with reports, analysis, coordination services, training, and advice. Working for INSO Sudan will allow you to experience this complex environment while you support humanitarian efforts to address the challenges Sudan faces.

INSO plans to expand the reach of some of its services, particularly in training and capacity-building, to NGOs operating in Sudan and we are now hiring a Training Manager.

Job Summary

As the Training Manager, you will have the exciting opportunity to be part of the new training department for INSO Sudan. You will play a key role in setting up the training services and team from the ground up. Your responsibilities will include developing, organizing, delivering, and evaluating training courses that support national and international NGOs in organizational safety and crisis management, personal risk mitigation, and humanitarian access. You will ensure compliance with INSO training standards and best practices, manage the training team, and lead the annual training planning.

This position is based in Port Sudan or Khartoum, with regular travel in the country.

Major Responsibilities

Implement Training Program

• Conduct a training needs assessment to identify training needs.
• Plan and organise training sessions.
• Communicate with INSO partners about training and listen to their needs.
• Contextualise and facilitate courses on safety and security management, personal safety, humanitarian principles and practices, access, and negotiations.
• Review and improve training materials as necessary.
• Design and incorporate monitoring and evaluation tools.
• Contribute to MEAL and donor reporting.

Lead the Training Team

• Manage the training team (1 Training Officer).
• Coordinate with INSO support teams and senior management.
• Seek advice and give support to other INSO training teams.
• Help manage the public perceptions of INSO’s work to establish and maintain recognition of its mandate for independence, impartiality, and neutrality.
• Comply with INSO service delivery standards and procedures.

Mandatory Requirements

• Minimum 3 years of relevant work experience in the humanitarian, adult-learning, or civilian safety and security sector.
• Minimum 2 years of relevant work experience in team and project management.
• Excellent command of English (written and spoken).
• Understanding of NGO safety and security management, personal safety, humanitarian principles, practices, access, and negotiations.
• Work experience in conflict-affected environments.
• Well-developed networking and organisational skills.

Desirable

• Arabic language skills,
• Experience delivering courses focusing on NGO safety and security management, personal safety, humanitarian access, and negotiations.
• Familiarity with digital, remote, or blended learning methods.
• Experience developing curriculum.
• Experience in public speaking.
• Project management and/or First Aid certifications.
• Previous experience in countries in the region is an advantage.

Key Personal Competencies

• Leadership - Leads and motivates teams effectively, takes ownership of responsibilities, and drives progress toward shared objectives.
• Problem-Solving - Identifies challenges, analyses information, and contributes to practical and effective solutions.
• Autonomy - Works independently, manages priorities efficiently, and delivers high-quality results with minimal supervision.
• Humanitarianism - Demonstrates commitment to humanitarian principles, ethical standards, and values in professional decision-making and actions.

INSO’s Safeguarding Policy

NSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers. We ensure rigorous compliance with our Code of Conduct and Safeguarding Policy throughout the recruitment process. INSO is a member of the Misconduct Disclosure Scheme, and the selected candidate will be required to undergo the relevant misconduct disclosure checks as part of the final hiring steps.

Terms & Conditions

12-month renewable contract. For international staff, €5000 per month salary, 4 calendar days annual leave per month (including weekends) and 7 days of R&R every 2 months with a €1250 R&R allowance each cycle, global medical coverage (excluding USA) and AD&D insurance.

How to apply

Interested in joining INSO’s mission? Please send us your CV and a short motivation note explaining your motivation to contribute to our work and how your skills and experience match the requirements of this position.