The rise of e-commerce in developing countries

By Thomas Hes

The rise of e-commerce in developing countries

The rise of e-commerce in developing countries represents a profound shift in their economic structures that is being driven by technological advances, increasing internet coverage, and the global transition towards digital marketplaces.

The growth trajectory of e-commerce in developing economies is significant, with some regions witnessing a doubling of their online market size since the early 2020s. For instance, in Latin America, e-commerce grew by 37% in 2022, reaching a market value of approximately US$85 billion, driven by improved digital access and mobile network expansion. Similarly, Southeast Asia’s digital economy crossed the US$200 billion mark in 2023, a stark increase from US$100 billion just three years previously. Improved internet access has also been pivotal for African economies, with internet reach jumping from 25% in 2019 to 38% in 2024 which has enabled millions to participate in the digital marketplace.

Entrepreneurship has flourished alongside e-commerce growth. Small businesses, previously hindered by the high entry barriers of physical stores, now scale rapidly thanks to the low costs of setting up online operations. Digital payment systems have further propelled this growth. Mobile money services, such as Kenya’s M-Pesa, reported a user base increase from 37 million in 2020 to over 50 million in 2023 which represents a growth rate of nearly 12% per year. This increase has been instrumental to supporting financial inclusion in the rural areas of Kenya, where there is a sparse banking infrastructure.

E-commerce drivers in developing economies

The e-commerce boom in developing countries is underpinned by several geopolitical and geoeconomic factors.

1. Investment in digital infrastructure has been a primary driver of digital marketplace development. Countries such as India have committed substantial funds to digital initiatives, with the government’s Digital India project alone mobilizing over US$1 billion in digital infrastructure investments since 2020. Government policies have been essential as these offered incentives as well as creating a regulatory environment that was conducive for digital transactions. Brazil’s government, for instance, incentivised e-commerce start-ups which led to a 40% increase in the number of digital enterprises between 2020 and 2023.

2. Global integration further facilitates the growth of e-commerce endeavours in developing countries. Cross-border trade platforms have enabled businesses in developing countries to access international markets. This integration is vital as it allows local businesses to scale beyond domestic markets and compete on a global stage.

Challenges for e-commerce expansion in developing nations

Despite these advances, several challenges persist. Infrastructure gaps remain a significant barrier. In sub-Saharan Africa, less than half of the population can reach the internet, while logistics networks can be considered to be underdeveloped. The World Bank estimates that in rural areas of developing countries, last-mile delivery costs are up to 300% higher than in urban centers which significantly hinders e-commerce growth. Regulatory barriers, including inadequate legal frameworks for online transactions and consumer protection, continue to stymie growth. Many regions lack comprehensive e-commerce laws which leaves consumers vulnerable to fraud and data breaches. Trust and security concerns are pervasive; online fraud incidents increased by 20% in Southeast Asia between 2020 and 2023, highlighting the urgent need for robust cybersecurity measures.

Furthermore, the environmental impact of e-commerce expansion is a serious and pressing concern, particularly in view of the dominance of large Chinese manufacturers in the supply chain. These manufacturers often operate under lax environmental and social regulations and therefore contribute to significant environmental degradation. The production processes of many Chinese suppliers are linked to high carbon emissions, with China’s e-commerce sector accounting for approximately 2% of the nation’s total carbon footprint. The emphasis on fast shipping and inexpensive goods also exacerbates environmental harm, resulting in excessive packaging waste and higher carbon emissions from transportation.

The social implications are of equal concern. Reports have highlighted labor abuse within the supply chains of major e-commerce players. In 2022, investigations revealed that several Chinese factories supplying global e-commerce platforms were engaged in exploitative labor practices, including underpaying workers and enforcing excessive working hours.

However, e-commerce’s environmental challenges are not confined to supplier countries. Developing nations face significant ecological impacts due to the increased demand for quick deliveries which leads to an increase in packaging waste and transportation-related emissions. For example, India’s e-commerce sector generated around 98,000 tons of plastic packaging waste in 2021, with projections indicating this figure could double by 2025 if current trends continue. Additionally, the logistics sector, which is integral to e-commerce, contributes to rising carbon emissions.

Addressing these environmental challenges requires coordinated efforts. Governments must implement stringent environmental regulations, while corporations should adopt sustainable practices. Consumer awareness also plays a vital role in driving demand for eco-friendly products and packaging solutions.

Looking to the future, the potential for e-commerce to further integrate developing economies into the global market is immense. However, sustaining this growth necessitates essential reforms:

1. Improving digital infrastructure remains a priority, as reliable internet and efficient logistics are foundational to e-commerce success. Governments must also develop comprehensive regulatory frameworks that protect consumers, ensure fair competition, and promote data security.

2. Digital literacy programs are essential for fuller participation of large populations in internet transactions, and initiatives aimed at this type of education have shown a certain promise. For instance, Indonesia’s digital literacy programs reached over 24 million people by 2023, equipping them with essential online skills. The use of capital sources is central to address these issues, while generating e-commerce growth.

3. Additionally, promoting ethical labor practices within supply chains is vital to ensure that the benefits of e-commerce growth are equitably distributed.

In conclusion, the rise of e-commerce in developing countries offers significant economic opportunities but also poses considerable environmental and social challenges. By addressing these challenges through concerted efforts from governments, corporations, and consumers, developing countries can harness the full potential of e-commerce to drive inclusive and sustainable economic growth.