Philippines prepares mobile financial education rollout for small businesses

By International Labour Organization

Philippines prepares mobile financial education rollout for small businesses

The International Labour Organization (ILO) and its partners under the United Nations Joint Programme on Inclusive, Competitive and Responsible Digital Philippines (Digital PINAS) are preparing the pilot rollout of a mobile phone-based financial education micro-learning system for micro, small and medium-sized enterprises (MSMEs) in the Philippines, according to a press release published on 26 May 2026. The system aims to help entrepreneurs navigate digital lending, online fraud and responsible borrowing. It will deliver short lessons directly to mobile phones at key financial decision points. The initiative is being developed with regulators, financial institutions and MSME support networks. It marks a shift toward continuous, behavior-based financial learning.

The rollout responds to the rapid expansion of digital financing services across the country. Cashless retail transactions reached 57.4 per cent in 2024. Digital lending application users are estimated at almost 68 million nationwide. At the same time, the Philippines recorded the second highest digital fraud rate, according to industry data. These trends underscore the urgency of strengthening borrower protection and financial literacy.

To address these risks, the ILO developed mobile-first learning modules delivered at moments such as loan onboarding and repayment periods. The modules combine financial planning, budgeting and responsible credit management with newer components on fraud prevention and digital wage payments. The platform applies behavioral learning approaches to improve engagement among MSMEs, informal entrepreneurs, farmers, fisherfolks and first-time borrowers. These groups often face barriers to attending classroom or formal training. Under the model, the ILO serves as the content authority while BOOST Technologies operates the learning platform.

“Financial education is most effective when it reaches people at the moment decisions are being made,” said Hideki Kagohashi, Enterprise Development Specialist of the ILO Country Office for the Philippines. He added that using platforms entrepreneurs already use daily can make responsible borrowing and digital financial safety more practical and accessible. “The aim is to move from one-time information sessions to continuous learning and reinforcement,” Kagohashi said. He noted that financial decisions happen over time and often under financial pressure. Rural banks, cooperatives and microfinance institutions are expected to integrate the modules into borrower onboarding processes.

The platform’s direction was refined during a hybrid stakeholder review convened by the ILO in March 2026. Participants recommended expanding language accessibility, strengthening inclusion measures and improving outreach to vulnerable sectors, including returning Overseas Filipino Workers. The initiative is expected to complement the National Strategy for Financial Education (NSFE), whose launch is anticipated later this year. The regulatory role of BSP and the Financial Inclusion Steering Committee (FISC) is critical to the NSFE’s shift toward strengthening the financial health and resilience of Filipinos. The ILO and Digital PINAS are now mapping institutional partners for pilot implementation and nationwide scalability.