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Implementation of Process Management Approach at Mobinil (Orascom Telecom Group & Orange)

Last update: Jun 22, 2015 Last update: 22 Jun, 2015

Details

Locations: Egypt
Start Date: Jan 1, 2002
End Date: Jan 1, 2006
Value: 150.000 EUR
Sectors: Audit Audit
Categories: Consulting services
Funding Agencies:
Date posted: Apr 8, 2013

Associated funding

Associated experts

Description

Implementing the Process Management Approach at different departments of MobiNil (Orascom Telecom & Orange). The different missions covered the identification, the editing, the analysis, the measurement, the audit & the monitoring of the Processes, including the design of the Process Map. The main interventions covered:
- Process Management: Design & Implementation;
- Process Audit;,
- Process Measurement & Monitoring;
- Measuring & Managing Customer Satisfaction.

Reference — Implementation of Process Management Approach at Mobinil (Orascom Telecom Group & Orange) — for Egypt (consulting services), budget is 150.000 EUR, in Audit sector. Reference — Implementation of Process Management Approach at Mobinil (Orascom Telecom Group & Orange) — for Egypt (consulting services), budget is 150.000 EUR, in Audit sector. Reference — Implementation of Process Management Approach at Mobinil (Orascom Telecom Group & Orange) — for Egypt (consulting services), budget is 150.000 EUR, in Audit sector. Reference — Implementation of Process Management Approach at Mobinil (Orascom Telecom Group & Orange) — for Egypt (cons...
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