Water Loss Reduction Programme Aleppo Services B, Investment Fund for Water Management (IFWM)

CLIENT Public Establishment for Water Supply and Sanitation Aleppo, PEWSSA, Syria.

DURATION 08 / 2010 - 2015 (on hold since May 2011)

The Water Loss Reduction Programme Aleppo aims at rehabilitation and restructuring the water supply network and related facilities, connecting poorer people to the public WS system and provision of house connections and water meters in order to allow for consumption related billing. Accompanying measures (Services B) have been identified to be necessary in order to ensure a smooth project implementation in due time and to establish and develop the institutional framework for a sustainable operation of the WS system. Services B cover mainly Programme management by means of establishment of a PIU consisting of PEWSSA staff and headed by the Programme Manager of Services B, development and implementation of concepts and plans for sustainable operation and maintenance, safe drinking water quality, improved customer management and sound financial management. In addition, the Investment Fund for Water Management (IFWM) is being conducted and shall provide the required hard- and software as well as the necessary equipment for PEWSSA to operate the WS system in a sustainable manner.

Indicators for the Programme Objective are:

• Water Supply: the target group is supplied (at least 18 hr/day) with drinking water (WHO- standards) via the public water supply network;
• Water Losses: Non revenue Water (IWA-Definition) in the city of Aleppo is reduced by 10%-points (45% -> 35%);
• Cost coverage: PEWSSA's tariff income in cash covers: Operating costs, Maintenance costs (the maintenance budget - network and material needed for maintenance - amounts to at least 12 EUR per year per house-connection), The debt servicing of the KfW-loan; Income: the yearly income from payment receipts will reach 90% of the amount of payment receipts issued within the same year (approximately 75% in 2006).

 SERVICES

• Institutional Strengthening of the Utility,
• Preparation and Implementation of a Leakage Control Programme,
• Preparation and Implementation of a Operation and Maintenance Concept,
• Improvements in Finance and Accounting by introduction of IAS (Internal Account System),
• Improvements in Customer Management by customer surveys,
• Introduction of the nationwide Performance Indicator System to measure PEWSSA's overall performance.