Enterprise Content Management (ECM) Roadmap Implementation

RFP No.: RFP21-112

SUBJECT: Preferred Supplier Agreement (PSA) related to Enterprise Content Management (ECM) Roadmap Implementation

Description: In March 2020, SPC created an Enterprise Content Management roadmap, which forms a large programme of work that encompasses both technical and non-technical domains. Specialised services are required to deliver projects and ultimately the ECM programme of work.
Analysis of SPC’s current ECM state, recommendations and a roadmap have been previously developed. The scope of the services in this RFP focus on delivery/implementation of the said recommendations and roadmap.
Services required are:
• ECM systems including software design and development services
• IM services
• SharePoint Online
• Correspondence, Document and Records Management
o Digitisation of physical records
o Organisational best practices and standards
• Data Migration
• Enterprise Change Management
• Iterative/Agile delivery
Services will also encompass assisting SPC with the estimation of the level of effort required to implement discrete ECM pieces of work.
In support of the areas above, the vendor should be able to have access to broad skillsets and be able to produce a strong portfolio of past work and references from past clients.

Duration of the work: The preferred supplier agreement will last for 1 year from award date and can be renewed by written mutual agreement for up to 2 additional years, based on the service provider’s performance.