Modernization of Government Services in the Republic of Moldova: Design, development, and deployment of the IS Registry of State Legal Entities

Project ID: P148537

Project Title: Modernization of Government Services in the Republic of Moldova

Bid/Contract Reference No: MD-EGA-268047-CS-QCBS

Description: The main purpose of the development of the information system is to provide the Public Service Agency with an efficient, reliable, and modern software solution to be used as a single mechanism ensuring automation of the entire life cycle of a legal entity from the moment the founders decide on its registration until the completion of the liquidation and/or transformation procedures.

To develop IS that ensures operation of the following:
- State register of legal entities and State Register of individual entrepreneurs, including electronic archives6 ;
- workplaces for PSA employees in SRLE performing manual tasks, investigations, generating reports;
- workplaces for technical staff of SRLE performing IS management, configuration, administration and maintenance;
- self-service portal of SRLE for the authorised user access;
- information portal for the general public access;
- two-way integration with other systems using MConnect;
- tools enabling data upload from digitised paper-based sources and archives, including signed documents.

The Consultant shall also ensure deep analysis of requirements and agree details with the client, prepare project related and system accompanying documentation, as well as provide trainings for staff representatives.
The Consultant shall ensure data cleansing and migration from the current existing system(s) into the new developed solution (see section “Data migration”).
At the development phase the Consultant shall provide support team to assist client’s IS users and proper incident management according to “BR501: Support at the development phase” and “BR502: Development phase SLA”.
The Consultant shall ensure PSA ability to provide continuous and uninterruptible services to the public during solution development, testing, implementation and data migration.

Duration: 12 Month(s)