Provision of Vehicle Insurance for UNMAS Fleet in South Sudan

Reference number: RFQ/2022/41822

Description: The scope of services under Fully Comprehensive and Third Party Motor Vehicle Insurance services shall include the following but not limited to:

1. Provide Fully Comprehensive and Third Party Motor Vehicle Insurance services for all UNMAS vehicles in accordance with the relevant insurance laws of South Sudan and inclusive of full repair coverage against any accidents. The current vehicle list is provided in Annex I (UNMAS Fleet) however it can be amended from time to time by UNMAS to include processes of disposing of old vehicles and purchasing new ones or adding new vehicles to its fleet.
2. Promptly process all claims by UNMAS South Sudan and ensure that compensation is paid in accordance with the relevant insurance laws of South Sudan.
3. Report promptly to the accident/incident scene, and attend any matters related to the insurance contract including liaising with other parties in relation to any claims or liability under this policy including but not limited to South Sudan Police, Third Parties, UNMAS South Sudan Vehicle Repair service provider, etc.
4. Provide reports to UNMAS South Sudan as and when required regarding the management of this insurance policy.
5. Keep full and accurate records on the issued policies and provide information to UNMAS South Sudan promptly when required.
6. Advise UNMAS South Sudan of any innovations and products that are beneficial to UNMAS South Sudan in respect of insurance services.
7. Provide an orientation related to the insurance policy and packages to a minimum of four (4) UNMAS South Sudan staff members at the Insurer’s or Insured’s place of business as shall be agreed upon. Each party to the contract will meet its own costs during this orientation session.
8. The insurance should cover vehicle repair at a reputable repair center and the spare parts should be genuine parts.
9. The insurance company must provide a detailed invoice for each of the insurance policies coverage containing information of the insured vehicle.
10. Provision of Road assistance services include towing of vehicles that are not able to move by themselves within all locations of South Sudan

Duration: initial period of 12 months