Training and Sensitization Workshop for BSOs in Jamaica

Last update: May 22, 2024 Last update: May 22, 2024


Start Date:Sep 1, 2023
End Date:Dec 31, 2023
Contract value: USD 46
Sectors:SME & Private Sector, Training SME & Private Sector, Training
Categories:Consulting services
Funding Agencies:
Date posted:May 22, 2024

Associated funding

Associated experts


Kisserup International Trade Roots Inc. successfully designed and executed a capacity-building program for Business Support Organizations (BSOs) in Jamaica, as part of the Development Bank of Jamaica's Boosting Innovation, Growth, and Entrepreneurship Ecosystems (BIGEE) Programme. The project, implemented from September to December 2023, focused on enhancing BSO capabilities through sensitization and training workshops aligned with international best practices in Business Development Management and local needs, targeting 60 plus BDOs in Jamaica.

The project encompassed various activities, including identifying international best practices in Business Development Management, conducting needs assessments, developing training modules, facilitating in-person and online workshops, in-market consultations, participant follow-up, and generating a comprehensive final report. The curriculum emphasized BSO roles, covering areas such as business consulting, artificial intelligence (AI) tools, digitalization, sector branding, and resource mobilization. The training materials were built around the accessibility of QR code content, and tested for both mobile and desktop compatibility to enhance access and interaction. A needs assessment informed the content, addressing specific areas like diagnostic tools, advisory services, business plan development, AI, and digitalization. Notably, the curriculum incorporated gender equality and social inclusion best practices.

Kisserup fully met the contractual obligations and completed all the project elements and deliverables as per the contract. This project was completed on time and budget.

Highlights of Services Provided:

  • Team and project management
  • Research, identification, and mapping of international best practices to support the development of MSMEs
  • Identification of AI models for use in Business Development Management
  • Implementation of a needs assessment for Jamaica Business Development Organizations (BDOs)
  • Development and facilitation of training modules in hybrid model, in-person and online delivery
  • In-market consultations
  • Participants' follow-up for assignment completion and
  • Creation and distribution of Certification of Completion to participants
  • Development of final report with recommendations

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