PC Factory S.A

pc Factory is a Chilean company, which began operations in September 1996, transforming itself during this time into the largest chain of specialist technology stores in the country. In its beginnings, the focus was on desktop computers, parts and accessories, components and computer accessories. Over the years it was incorporating new categories to its mix, in order to bring technology closer to customers; both individuals and small and medium-sized companies. Its wide mix includes, in addition to the world of computing, telephony, printing, photography, audio, security, home automation, entertainment such as games, consoles and televisions. Vision: To be the first purchase preference in technology. Mission: Unquestionably lead the market for technological items in Chile, granting the highest degree of customer satisfaction through specialized and close advice, offering the widest variety of products and the most attractive prices. GROWTH AND IMPROVEMENT pc Factory has had a constant growth above the technology market since its inception. To date, in 2019, it has 30 stores and more than 750 collaborators. SALES THROUGH THE INTERNET pc Factory was a pioneer in selling through the Internet. Thanks to an important development of e-commerce security and control systems, online shopping on our portal is easy, fast, safe and economical for customers. CLOSER TO CUSTOMERS pc Factory communicates with its customers through various channels. Its website is visited by 2,500. 000 monthly users and it has become a permanent source of consultation for all those who know or want to learn about technology. In addition, pc Factory participates actively in social networks, with a large number of followers. COMMITMENT TO CUSTOMER SERVICE pc Factory is firmly committed to delivering high quality products and services.