Certeco

A business change programme is complex and consumes time and focus. Certeco understand the pressure to maintain customer service while implementing change. We work closely with our clients to tailor a programme that will keep business change on track, maintain customer satisfaction and stays ahead of the competition.

Our services combine the complete range of business acumen and technical capability needed to cover the breadth of challenges a change project creates.

Strategic change validation

Addresses the scope of the change management lifecycle, looks at business process and technology change and the interdependencies between the two read more

Business restructure

A large percentage of M&A and divestment restructure activity fails due to IT complexity. One of the main challenges is maintaining business as usual. Our business restructure service focuses on programme delivery read more

Business technology transformation

The last few years have seen a rapid move towards many areas of new technology. We bring business insight, strategic thinking and technical knowledge to harness the potential of mobile, social media and cloud computing to transform your service delivery and customer satisfaction read more

Governance, risk and compliance

Around the world governments and regulatory authorities are introducing legislation to bring stability to banking. Certeco has an extensive track record of delivering compliance change in the financial services sector read more.

Programme and project management capabilities

We make sure you have the right capabilities in place, simplify your change programme to make it more efficient and take the risk out of change read more

Business and requirements analysis

A comprehensive analysis process and a clear definition of business and technical requirements are essential in a large change programme. We provide specialist services to help accomplish your business objectives read more

Testing and quality assurance

The quality of a change project must meet your customers’ needs but many projects fail to do this. We ensure that the change lifecycle is optimised to meet the standards you set read more