Arkesel

Arkesel is a technology company dedicated to empowering businesses with AI-driven customer experience solutions and cloud communication services. We develop value-added communication applications that integrate SMS, Voice, USSD, Email, and emerging messaging technologies like WhatsApp and Social Media to enhance business-customer interactions.

Our solutions are designed to improve customer experience, optimize engagement, and reduce communication costs for businesses across Sub-Saharan Africa. Licensed by the National Communications Authority (NCA) of Ghana, we provide a comprehensive customer data platform and core communication tools for SMEs, enterprises, and developers.

Our Offerings:

1. Customer Experience Automation & AI-Powered Engagement: Our advanced customer data platform enables businesses to automate, personalize, and optimize customer interactions across multiple channels, integrating AI-driven support, marketing automation, and real-time sentiment analysis.
2. Cloud Communication Services:  
   • We provide SMS, USSD, Voice, and Email aggregation services for businesses, aggregators, and developers needing reliable communication infrastructure.
   • Our platform includes SMS APIs, USSD, Number Verification, Transactional & Marketing Email Services, and Voice SMS Services.

We are ISO 27001 certified.