Impact Contact Center

Impact Contact Center

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Last update: Dec 6, 2024 Last update: Dec 6, 2024
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Details

Legal residence:Tunisia
Organization type:Consulting organization
Funding agencies:AfDB, Other
African Development Bank (HQ), Other
Sectors:Information & Communication Technology, Marketing, ...
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Information & Communication Technology, Marketing, Telecommunications
Sanctions:Check now
Status:
Active

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About

Founded in 2005, Impact contact Center has benefited from call center accreditation for its telemarketing business, which offers telemarketing and customer loyalty services in the Maghreb and European markets.

As part of the development of its own business to benefit from telemarketing services, ICC has set up a new tele-services activity center that offers remote monitoring services via IP surveillance cameras, geolocation via GPS tracers , VoIP calling via unified communications solutions, and customer relationship management via CRM in cloud computing.

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