Creative Health Care Management

Creative Health Care Management (CHCM) partners with health care organizations to improve quality, safety, patient experience, staff and physician satisfaction, and financial performance by improving relationships.

Over the last four decades, CHCM has helped transform health care with Relationship-Based Care (RBC), delivered comprehensive Magnet®preparation services, and revolutionized the field of competency assessment. Our interprofessional team has partnered with health care organizations of all sizes on five continents on everything from one-day presentations, to organizational and system-wide assessments, multi-day workshops, and multi-year RBC implementations and Magnet® journeys.

CHCM provides thought leadership not only through consultation, but through the publication of numerous award winning and bestselling books.

Creative Health Care Management empowers, engages, and inspires health care organizations across the world to transform their cultures into those that provide an unmatched experience for their patients and families and colleagues in all disciplines.

We use relationship-based consultation services, innovative education programs, the latest experiential learning methodologies, and some of the most celebrated products in the industry to engage leaders throughout the organization, ultimately empowering those closest to the work in executing their organization’s mission and achieving results.