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Omnichannel Contact Centre – Inbound & Outbound call-handling and Omnichannel solution services
Omnichannel Contact Centre – Inbound & Outbound call-handling and Omnichannel solution services
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 Last update: Feb 23, 2024
Last update: Feb 23, 2024
Omnichannel Contact Centre – Inbound & Outbound call-handling and Omnichannel solution services
Last update: Feb 23, 2024

Details

Location:
Malaysia
Malaysia
Contract type:
Consulting services
Status:
Closed
Sectors:
ICT & Telecommunications, Marketing & Media
Languages:
English
Contracting authority:
UNICEF - United Nations Children's Fund (Malaysia)
Funding Agency:
UNICEF - United Nations Children's Fund (HQ)
Contracting authority type:
Development Institution
Eligibility:
Organisation
Budget:
N/A
Date posted:
Feb 2, 2024

Attachments • 8

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Feb 2, 2024

Associated Awards

There are no awards associated with this tender.
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Project cycle timeline

STAGES
EARLY INTELLIGENCE
PROCUREMENT
IMPLEMENTATION
Cancelled
Status
Programming
Formulation
Approval
Forecast
Open
Closed
Shortlisted
Awarded
Evaluation
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Description

Omnichannel Contact Centre – Inbound & Outbound call-handling and Omnichannel solution services Reference: LRPS-2024-9184940 Beneficiary countries: Malaysia Registration level: Basic Published on: 02-Feb-2024 Deadline on: 07-Mar-2024 17:00 (GMT 8.00) Desc
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Contact Details • 3

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tender Background

About the Funding Agency

UNICEF - United Nations Children's Fund - is a United Nations Program headquartered in New York City, that provides long-term humanitarian and developmental assistance to children and mothers in developing countries.

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About the Sectors

ICT & Telecommunications

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Locations

Malaysia

Malaysia has developed extensive transport networks, industrial zones, digital infrastructure, and renewable energy projects to support economic diversification and manufacturing competitiveness. Infrastructure expansion facilitates regional trade and logistics integration across Southeast Asia. Financing combines public budgets, private partnerships, and foreign investment, with government policies encouraging PPPs and sustainable development projects. Governance reforms, project implementation efficiency, and urban planning remain important priorities for sustaining infrastructure quality.

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