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United Nations Children's Fund (HQ)

Agencias de Contact Center

Last update: Feb 27, 2025 Last update: Feb 27, 2025

Details

Location:Chile
Chile
Category:Consulting services
Status:Awarded
Sectors:Media and Communications, Marketing
Languages:Spanish
Contracting authority: United Nations Children's Fund (Chile)
Funding Agency:
United Nations Children's Fund (HQ)
Contracting authority type:Development Institution
Eligibility:Organisation
Budget:N/A
Date posted: Apr 26, 2024

Attachments • 7

Associated Awards

Project cycle timeline

STAGES
EARLY INTELLIGENCE
PROCUREMENT
IMPLEMENTATION
Cancelled
Status
Programming
Formulation
Approval
Forecast
Open
Closed
Shortlisted
Awarded
Evaluation

Description

AGENCIAS DE CONTACT CENTER

Reference: RFPS CLE 34-2024
Beneficiary countries: Chile
Registration level: Basic
Published on: 25-Apr-2024
Deadline on: 23-May-2024 13:00 (GMT -4.00)

Description

OBJETIVO GENERAL Contratar los servicios de call center para desarrollar las campañas de captación de socios y donaciones únicas vía contact center (telemarketing, WhatsApp y todos los medios disponibles), adecuándose a los requerimientos específicos de UNICEF Chile para cada una de estas campañas, con la tecnología necesaria que permita un desarrollo eficiente y eficaz de todos los procesos involucrados en la comunicación y ciclo de vida de los donantes de UNICEF.
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