World Trade Center Health Program | Survivor Clinical Center of Excellence

Objectives: The World Trade Center Health Program, administered by NIOSH, provides comprehensive health and compensation services to 9/11 responders and survivors, including monitoring, treatment, and benefits counseling for certified WTC-related health conditions. This program aims to enhance health outcomes by ensuring quality, timely healthcare services while effectively managing operational and administrative processes to maintain high service standards. The Program seeks to evaluate and ensure adherence to established protocols across various healthcare delivery components, focusing on critical metrics such as timely examinations, treatment appropriateness, diagnostic accuracy, and efficient communication.