RFP - Zoho Customer Relationship Management (CRM) System

Last update: Dec 6, 2024 Last update: Dec 6, 2024

Details

Location:

India

Category:Consulting services

Status:Closed

Sectors:Information & Communication Technology

Languages:English

Contracting authority: CDRI - Coalition for Disaster Resilient Infrastructure

Funding Agency:

Other

Contracting authority type:Multilateral organization

Eligibility:Organisation

Budget:N/A

Date posted: Oct 31, 2024

Attachments • 1

Associated Awards

Project cycle timeline

STAGES

EARLY INTELLIGENCE

PROCUREMENT

IMPLEMENTATION

Cancelled

Status

Programming

Formulation

Approval

Forecast

Open

Closed

Shortlisted

Awarded

Evaluation

Quick summary

AI generated

Objectives: The objective of the tender is to select an agency to implement a Zoho Customer Relationship Management (CRM) System for the Coalition for Disaster Resilient Infrastructure (CDRI). The CRM system aims to track, monitor, analyze, and manage all engagements to improve responsiveness, maintain institutional memory, coordinate activities, and enhance collaboration among CDRI members, members, and stakeholders, essentially building a comprehensive institutional repository for dynamic and structured stakeholder engagement.

Eligibility criteria: The agency must be a Zoho Premium Partner, have a minimum average turnover of USD 50,000 over the last three financial years, and possess at least five years of ...

Description

Request for Proposal Date: 30 October 2024 Selection of Agency for Implementation of a Zoho Customer Relationship Management (CRM) System 1. Background and Context The Coalition for Disaster Resilient Infrastructure (CDRI) is a multi-stakeholder global pa

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