United Nations High Commissioner for Refugees (HQ)

Request for Proposal: No. Rfp/cai/003/25 for the Establishment of a Frame Agreement for the Provision and Establishment of the Egypt Refugee Inter-agency Contact Center to Unhcr-egypt

Last update: Jan 30, 2025 Last update: Jan 30, 2025

Details

Location:Egypt
Egypt
Category:Consulting services
Status:Open
Sectors:Information & Communication Technology, Telecommunications
Languages:English
Contracting authority type:Development Institution
Eligibility:Organisation
Budget:N/A
Date posted: Jan 30, 2025

Attachments 10

Associated Awards

Project cycle timeline

STAGES
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Cancelled
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Awarded
Evaluation

Quick summary

Objectives: Establish a frame agreement for the Egypt Refugee Inter-Agency Contact Center to improve two-way communication and provide referral services for refugees in Egypt. The center aims to enhance accountability, respond to queries, schedule appointments, and disseminate information, ensuring timely and equal access to services for all refugees and displaced individuals.
Eligibility criteria: Applicants must demonstrate a minimum of 10 years of experience in the telemarketing industry in Egypt, preferably with experience working with vulnerable populatio...

Description

REQUEST FOR PROPOSAL: No. RFP/CAI/003/25 FOR THE ESTABLISHMENT OF A FRAME AGREEMENT FOR THE PROVISION AND ESTABLISHMENT OF THE EGYPT REFUGEE INTER-AGENCY CONTACT CENTER TO UNHCR-EGYPT. Reference: RFP/CAI/003/25 Beneficiary countries: Egypt Published on: 3
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