Request for Proposal: No. Rfp/cai/003/25 for the Establishment of a Frame Agreement for the Provision and Establishment of the Egypt Refugee Inter-agency Contact Center to Unhcr-egypt

Last update: Mar 5, 2025 Last update: Mar 5, 2025

Details

Location:

Egypt

Category:Consulting services

Status:Closed

Sectors:Information & Communication Technology, Telecommunications

Languages:English

Contracting authority: United Nations High Commissioner for Refugees (Egypt)

Funding Agency:

United Nations High Commissioner for Refugees (HQ)

Contracting authority type:Development Institution

Eligibility:Organisation

Budget:N/A

Date posted: Jan 30, 2025

Attachments • 12

Associated Awards

Project cycle timeline

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EARLY INTELLIGENCE

PROCUREMENT

IMPLEMENTATION

Cancelled

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Programming

Formulation

Approval

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Open

Closed

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Awarded

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Quick summary

AI generated

Objectives: Establish a frame agreement for the Egypt Refugee Inter-Agency Contact Center to improve two-way communication and provide referral services for refugees in Egypt. The center aims to enhance accountability, respond to queries, schedule appointments, and disseminate information, ensuring timely and equal access to services for all refugees and displaced individuals.

Eligibility criteria: Applicants must demonstrate a minimum of 10 years of experience in the telemarketing industry in Egypt, preferably with experience working with vulnerable populatio...

Description

REQUEST FOR PROPOSAL: No. RFP/CAI/003/25 FOR THE ESTABLISHMENT OF A FRAME AGREEMENT FOR THE PROVISION AND ESTABLISHMENT OF THE EGYPT REFUGEE INTER-AGENCY CONTACT CENTER TO UNHCR-EGYPT. Reference: RFP/CAI/003/25 Beneficiary countries: Egypt Published on: 3

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