On-site IT support Personnel for UNICEF China office

Objectives: This engagement aims to ensure the availability of qualified on-site IT support personnel for the UNICEF China office during business hours. Key objectives include rapid response to hardware, software, and network-related issues, assisting with the implementation of the ICT work plan, managing IT assets, providing end-user support, troubleshooting, and contributing to proactive maintenance and IT security protocols. The ultimate goal is to enhance the overall efficiency of UNICEF China's IT operations by collaborating closely with the internal IT team.