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NOTICE AT-A-GLANCE
Project ID: P508948
Project Title: Digital Eswatini
Country: Eswatini
Notice No: OP00381465
Notice Type: Request for Expression of Interest
Notice Status: Published
Borrower Bid Reference: SZ-MICT-513264-CS-QCBS
Procurement Method: Quality And Cost-Based Selection
Language of Notice: English
Submission Deadline Date/Time: Oct 23, 2025 00:00
Published Date: 03-Oct-2025
Description: This contract is to hire consulting services (“the Services”) for a Firm to carry out a legal, financial, and commercial due diligence of the Eswatini Post and Telecommunications Corporation (EPTC) - a state-owned enterprise.
Details:
TERMS OF REFERENCE
Context. As part of the Digital Eswatini project, funds are expected to flow to EPTC towards aiding in business expansion and also financial stabilization. The necessary legal, financial, and commercial due diligence is expected to inform the financial support required and is key to understanding EPTC's readiness for possible restructuring, commercialization, or privatization efforts.
I. Scope of Work
A. Financial Due Diligence
▪ Conduct a detailed review of the last five years of audited financial statements, including: Income statements, Balance sheets, Cash flow statements, highlight any discrepancies, risks and risk mitigation measures in accounting procedures and practices.
▪ Perform a detailed liabilities assessment, with a deep dive on pension fund management. Outstanding debt and repayment terms, Contingent liabilities and offbalance-sheet obligations to be reviewed, and recommendations of addressing due liabilities to be provided.
▪ Evaluate financial controls, revenue collection processes, and expenditure management.
▪ Assess creditworthiness, including debt servicing capacity and access to future financing – debt, equity. MINISTRY OF INFORMATION, KINGDOM OF ESWATINI COMMUNICATIONS & TECHNOLOGY 2
B. Legal Due Diligence
▪ Review the legal structure and governance arrangements of EPTC, including its founding act, board composition, and management oversight.
▪ Assess compliance with applicable national laws and regulations, including those governing state-owned enterprises, telecoms, postal services, and labor.
▪ Review any ongoing or pending legal disputes or cases that may affect the financial stability or reputation of EPTC. ▪ Examine key contracts and agreements (e.g., with suppliers, vendors, unions, and government) including through engagement with clients
▪ Assess the organization’s legal rights, licenses, and obligations for all operating segments. ▪ Identify legal risks or impediments to potential restructuring, commercialization, or private investment.
C. Commercial Due Diligence
▪ Review and evaluate EPTC’s existing business plan, including strategic goals, revenue drivers, operational assumptions, and market positioning. Review to also cover evaluation of market trends, customer segmentation, competitive landscape, and pricing strategies proposed to confirm feasibility.
In specific,
o Analyze historical and projected revenue streams across core business segments (telecoms, internet services, postal, courier, etc.).
o Assess the viability and commercial potential of proposed initiatives, particularly the assessment of the scalability of current telecom operations, especially in underserved or rural areas and the commercialization of postal services and any other diversification or modernization strategies.
▪ Benchmark EPTC’s performance and strategy against comparable regional or international players.
▪ Identify risks and opportunities in current and planned commercial operations.
D. Develop a Financial Business Model.Including
▪ Key historical and projected financial metrics with scenario analysis under optimistic, neutral, and pessimistic cases, based on revenue growth, cost assumptions, capital investments, and policy changes. Outputs including forecasted income statements, balance sheets, cash flows, and key financial ratios under each scenario to be provided
▪ Analyze financial sustainability and implications for government policy under each scenario. (Government policy options to include options of partnerships such as via partial privatization, local IPO, others).
▪ Integrate risk mitigation strategies into each scenario.
II. Deliverables
| Deliverable |
Description |
Timeline |
| Inception Report |
Outlining methodology, information needs, and work plan |
Week 1 |
| Interim Progress Report |
Preliminary findings (legal, commercial, financial) due diligence Interim Business Model |
Week 4 |
| Draft Due Diligence Report and Model |
Comprehensive analysis (commercial, financial, legal) and business model with key findings, risks, and recommendations |
Week 8 |
| Presentation to Stakeholders |
Summary of findings presented to the Government and stakeholders |
Week 10 |
| Final Due Diligence Report |
Revised and finalized report incorporating stakeholder feedback, with actionable recommendations on improving governance, efficiency, and sustainability of EPTC |
Week 11 |
III. Firm Qualifications
Technical Expertise
▪ Proven experience (at least five years of experience) in conducting due diligence assignments for telecom operators, preferably including state-owned enterprises or public utilities.
▪ Strong capability in financial analysis, including pensions and long-term liabilities.
▪ Demonstrated legal expertise in telecom sector regulations, corporate law, and public-sector governance.
▪ Experience in stakeholder engagement and presentation and ability to communicate complex findings to diverse government stakeholders
Team Composition
• Team Leader (1) with at least 10 years of experience in investment advisory, due diligence, or transaction support in the telecom or infrastructure sector.
• Commercial Analyst (1-2) with expertise in telecom market analysis and business planning.
• Financial Analyst with background in accounting, liabilities management, and credit assessment.
• Legal Advisor (1) licensed to practice and with demonstrated knowledge of regulatory and SOE governance frameworks. 4 Additional Criteria Experience in Sub-Saharan Africa or in the Southern Africa region specifically is preferred. Ability to work with confidential and sensitive government data with discretion and professionalism.
CONTACT INFORMATION
Organization/Department: Ministry of ICT
Name: Sakhile Dlamini
Address: Mhlambanyatsi Rd, Mbabane, Eswatini
City:
Province/State:
Postal Code:
Country: Eswatini
Phone: +268 7604 4813
Email: [email protected]
Website:

The World Bank (USA) is part of an international financial agency that makes loans and grants to governments in low- and middle-income countries to fund capital projects. The United States was a driving force behind the founding of the World Bank in 1944 and it is still the World Bank's largest shareholder today.
The United States contributes to tackling critical international development concerns through the World Bank Group and has a long history of generously supporting the objectives of the World Bank Group and has been a champion of the International Development Association (IDA) which provides low-interest loans and grants to the world's poorest countries. The key U.S. priorities at the World Bank include a multilateral health and economic response to COVID-19, debt sustainability and transparency, promoting governance and fighting corruption, ending energy poverty and supporting a strong emphasis on accountability, transparency and development impact.
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