International Labour Organization (HQ)

Call for External Collaborator to conduct a market systems analysis of the Business Process Outsourcing (BPO) sector in Lebanon

Last update: Mar 11, 2026 Last update: Mar 11, 2026

Details

Location:Lebanon
Lebanon
Category:Consulting services
Status:Open
Sectors:Private Sector & Trade, Marketing & Media
Languages:English, French, Spanish
Eligibility:Individual
Budget:N/A
Date posted: Feb 26, 2026

Attachments 4

Associated Awards

Project cycle timeline

STAGES
EARLY INTELLIGENCE
PROCUREMENT
IMPLEMENTATION
Cancelled
Status
Programming
Formulation
Approval
Forecast
Open
Closed
Shortlisted
Awarded
Evaluation

Quick summary

AI generated
Objectives: Conduct a structured market systems analysis of the Business Process Outsourcing (...
Eligibility criteria: Eligible applicants are individual consultants/external collaborators able to undertake a market systems analysis of Lebanon’s BPO sector. Applicants must register on the UN Global Marketplace...

Description

Call for External Collaborator to conduct a market systems analysis of the Business Process Outsourcing (BPO) sector in Lebanon Reference: rfx_4880_ROAS Beneficiary countries or territories: Lebanon Registration level: Basic Published on: 26-Feb-2026 Dead
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tender Background

About the Funding Agency

ILO - International Labor Organization - is a United Nations agency dealing with labour issues, particularly international labour standards and decent work for all. Headquarters in Geneva, Switzerland.

With an emphasis on social justice, the ILO supports efforts to extend financial services to excluded persons by addressing 4 main goals:

  1. Promote and realize standards and fundamental principles and rights at work
  2. Create greater opportunities for women and men to decent employment and income
  3. Enhance the coverage and effectiveness of social protection for all
  4. Strengthen tripartism and social dialogue

 

About the Sectors

Private Sector & Trade

Entails initiatives that promote entrepreneurship, strengthen competitive markets, and expand domestic and international trade opportunities.


Key areas:
  • Private sector development and SME/MSME support
  • Entrepreneurship, start-ups, and business growth initiatives
  • Trade facilitation, import/export, and market access
  • Commerce, retail/wholesale, and free trade mechanisms

Marketing & Media

Supports initiatives that enhance communication, branding, information dissemination, and public engagement through marketing and media channels.


Key areas:
  • Marketing strategy and market research
  • Advertising and promotional campaigns
  • Media production and broadcasting
  • Public relations and strategic communication

Locations

Lebanon

Lebanon’s infrastructure has been severely affected by economic and political crises, with major gaps in electricity, water supply, and transport networks. Reconstruction and modernisation projects, often supported by international donors, aim to restore essential services and stimulate economic activity. Public investment capacity is constrained by fiscal deficits and debt, while private financing is limited by political and economic instability. Institutional reform, improved governance, and financial sector stabilisation are critical to achieving sustainable infrastructure recovery.

Nr. of tenders: 21881
Nr. of grants: 3168
Nr. of donors: 502
Nr. of jobs: 42
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