Contratación de Servicios de Atención al Cliente a través de un Acuerdo a Largo Plazo (LTA)para continuidad de la Línea de Contacto de Naciones Unidas en Venezuela LRPS-2026-9206840
Contratación de Servicios de Atención al Cliente a través de un Acuerdo a Largo Plazo (LTA)para continuidad de la Línea de Contacto de Naciones Unidas en Venezuela LRPS-2026-9206840
Last update: 8 days ago
Last update: 8 days ago
Contratación de Servicios de Atención al Cliente a través de un Acuerdo a Largo Plazo (LTA)para continuidad de la Línea de Contacto de Naciones Unidas en Venezuela LRPS-2026-9206840
Last update: Oct 23, 2026

Details

Location:
Venezuela
Venezuela
Contract type:
Consulting services
Status:
Open
Sectors:
ICT & Telecommunications
Languages:
Spanish
Eligibility:
Organisation
Budget:
N/A
Date posted:
Oct 23, 2026

Attachments • 2

lrps.. .

Oct 23, 2026

lrps.. .

Oct 23, 2026

Associated Awards

There are no awards associated with this tender.
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Project cycle timeline

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Summary

AI generated

Objectives

  • Purpose: Establish a long-term arrangement (LTA) for customer service and contact-centre operations to ensure continuity of the United Nations Co...
  • Eligible applicants: Companies or institutional/corporate service providers may apply. Joint ventures, consortia or associations are permitted if they appoint a lead entity with legal authority to bind the group jointly and severally and submit a signed joint-venture agreement.
  • Geographic/legal eligibility: The proposal must be prepared and the correspondence submitted in...

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Description

Contratación de Servicios de Atención al Cliente a través de un Acuerdo a Largo Plazo (LTA)para continuidad de la Línea de Contacto de Naciones Unidas en Venezuela LRPS-2026-9206840 Reference: LRPS-2026-9206840 Beneficiary countries or territories: Falkla
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Contact Details • 2

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Market Intelligence

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tender Background

About the Funding Agency

UNICEF - United Nations Children's Fund - is a United Nations Program headquartered in New York City, that provides long-term humanitarian and developmental assistance to children and mothers in developing countries.

About the Sectors

ICT & Telecommunications

Features information and communication technologies, digital systems, and telecommunications infrastructure and services.


Key areas:
  • ICT systems, software, and digital solutions
  • Telecommunications networks and services
  • Digitalization, data, and communication tools

Locations

Venezuela

Venezuela possesses historically extensive oil, transport and port infrastructure that once underpinned one of Latin America’s largest economies, but decades of underinvestment, political turmoil and sanctions have led to widespread deterioration of energy systems, refineries, electricity networks and basic services. The ongoing economic crisis has also resulted in pervasive service shortages, deteriorating roads and utilities, and significant outmigration, complicating any infrastructure modernization efforts. While recent political and legal reforms have been proposed to attract foreign investment in oil, energy and mining sectors, substantial institutional and financial reforms are needed to translate Venezuela’s resource base into sustainable development.

Nr. of tenders: 6660
Nr. of grants: 2030
Nr. of donors: 427
Nr. of jobs: 81
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