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Solicitud de Propuesta PER-UNHCR-RFP 3838 (RFP-2026-003) Contratación de Servicios de Telefonía Tollfree (LOTE 1) y Servicio de Atención en Respuestas de Llamadas (LOTE 2), Para la Atención de Perso
Solicitud de Propuesta PER-UNHCR-RFP 3838 (RFP-2026-003) Contratación de Servicios de Telefonía Tollfree (LOTE 1) y Servicio de Atención en Respuestas de Llamadas (LOTE 2), Para la Atención de Perso
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 Last update: 1 day ago
Last update: 1 day ago
Solicitud de Propuesta PER-UNHCR-RFP 3838 (RFP-2026-003) Contratación de Servicios de Telefonía Tollfree (LOTE 1) y Servicio de Atención en Respuestas de Llamadas (LOTE 2), Para la Atención de Perso
Last update: Nov 4, 2026

Details

Location:
Peru
Peru
Contract type:
Non-consulting services
Status:
Open
Sectors:
ICT & Telecommunications
Languages:
Spanish
Contracting authority:
United Nations High Commissioner for Refugees (Peru)
Funding Agency:
United Nations High Commissioner for Refugees (HQ)
Eligibility:
Organisation
Budget:
N/A
Date posted:
Oct 27, 2026

Attachments • 12

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Oct 27, 2026

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Summary

AI generated

Objectives

  • Purpose: Establish a framework contract for toll-free telephony services and call-response support for InfoACNUR in Peru, to facilitate free and timely...
  • Eligible applicants: Companies or service providers able to participate in one or both lots. The documents also indicate that the bidder may be an organization, and that a joint participation/consortium structure is allowed, including subcontractors where applicable.
  • Geographic and legal eligibility: For both lots, the company must have at least 3 years of existence and a valid Peruvian RUC with active status, valid tax domicile and an economic activity related to the subject of the tender, with no coercive tax debt.
  • Consortium and subcontracting: Joint ventures/associations/consortia and subcontractors are mentioned as possible parti...

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Description

SOLICITUD DE PROPUESTA PER-UNHCR-RFP 3838 (RFP-2026-003) CONTRATACIÓN DE SERVICIOS DE TELEFONÍA TOLLFREE (LOTE 1) Y SERVICIO DE ATENCIÓN EN RESPUESTAS DE LLAMADAS (LOTE 2), PARA LA ATENCIÓN DE PERSO Reference: RFP-2026-003 Beneficiary countries or territo
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tender Background

About the Funding Agency

UNHCR - UN High Commissioner for Refugees - The Office of the United Nations High Commissioner for Refugees (UNHCR), also known as the UN Refugee Agency, is a United Nations agency mandated to protect and support refugees at the request of a government or the UN itself and assists in their voluntary repatriation, local integration or resettlement to a third country. Its headquarters are in Geneva, Switzerland and is a member of the United Nations Development Group. 

Type of projects: all, but mostly services.

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About the Sectors

ICT & Telecommunications

Features information and communication technologies, digital systems, and telecommunications infrastructure and services.


Key areas:
  • ICT systems, software, and digital solutions
  • Telecommunications networks and services
  • Digitalization, data, and communication tools
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Locations

Peru

Peru prioritizes highway networks, mining-related infrastructure, port upgrades, metro systems, and renewable energy expansion. Public-private partnerships are widely used to deliver transport and logistics projects. Financing includes national budgets, pension-backed investment funds, multilateral institutions, and foreign capital. Political instability and regulatory processes can affect implementation timelines.

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