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Tender reference number: EMPL/2020/OP/0009
Title: Study on Social Services with Particular Focus on Personal Targeted Social Services for People in Vulnerable Situations
Description: The objective of this study is to describe the social services sector within the broader context of services of general interest. The study will take stock of how the social services sector evolved, including its different roles, users groups and providers. The study will aim at categorising social services, based on their functions, objectives and user groups. The study will look more closely into the personal targeted social services. It will provide their typology and describe their specific role/s towards the achievement of a positive social impact for the people in vulnerable situations. The study will aim at defining the role of this group of social services in the implementation of the Pillar. It will look into how access, quality and the achievement of a positive social impact (as defined in the Pillar) could be monitored.

EuropeAid is an agency responsible for designing European international cooperation and development policy and delivering aid worldwide. Its purpose is to aid in the reduction and eventual abolition of poverty in developing nations by fostering sustainable development, democracy, peace and security. With its partner nations, EuropeAid walks alongside them on their journey to sustainable development, continually adapting its help to their changing requirements. EuropeAid is also concerned with increasing the value and impact of aid money by ensuring that help is provided appropriately.
Under the donor EC - European Commission, DevelopmentAid covers the following entities:
Departments / Directorate Generals
Agencies
EU Bodies
Includes measures for improving well-being, inclusion, and resilience of individuals and communities through social services and protection systems.
Focuses on collecting data, generating new knowledge, and applying it to develop improved methods, technologies, products, and solutions across sectors.