Humanitarian Coordinator

Terms of Reference

Organization: 3iS

Mailing Address: 97 rue Sauveur Tobelem 13007 - Marseille (France)

Job Title Humanitarian Coordinator, Colombia

Duty Station: Bogotá, Colombia (with travel to field locations)

Type of Contract: Consultant

Expected Starting Date: As soon as possible

Duration of the Contract: 15 months

Fees: 2,800 USD - 3,200 USD (Monthly, based on experience)

Organization

3iS is a non-for-profit organization that provides information management services to humanitarian and development organizations. Through information management, we help our partners target assistance to the world’s most vulnerable populations, and we support local authorities and institutions to enhance their capacities and become autonomous in their internal data and information management activities.

Scope of work

The AREMS (Agentic Risk & Environmental Management System) initiative is a groundbreaking project designed to transform humanitarian response by leveraging advanced AI. By fusing formal data with community-sourced intelligence into a comprehensive knowledge graph, AREMS utilizes AI agents to provide non-technical users with actionable insights, risk analysis, and critical decision support directly through common messaging apps.

The Humanitarian Coordinator for Colombia will serve as the in-country lead for the AREMS project, acting as the critical bridge between the Colombian humanitarian community and the AREMS technical development team. This role is responsible for driving the strategic adoption, contextualization, and successful implementation of the AREMS platform within the local humanitarian architecture.

The ideal candidate possesses extensive experience within the Colombian humanitarian context, a deep network across UN and NGO actors, and a proven ability to engage directly with vulnerable communities. You will be responsible for ensuring that the powerful capabilities of AREMS are precisely aligned with the real-world operational needs of first responders and affected populations. This involves translating complex community and stakeholder needs into clear, actionable requirements for our AI and software engineers, guiding the development of relevant information products, and championing the project at all levels of humanitarian coordination.

Description of Duties

Strategic Representation & Stakeholder Coordination

• Act as the primary representative for AREMS in Colombia, building and maintaining strong relationships with UN agencies, international and national NGOs, government authorities, and local community leaders.
• Represent AREMS in relevant humanitarian coordination forums, such as cluster meetings and inter-agency working groups, to ensure the platform's alignment with the Humanitarian Response Plan (HRP) and other strategic priorities.
• Champion the adoption of AREMS among partners, demonstrating its value in enhancing data-driven decision-making and operational efficiency.

Needs Translation & Technical Requirements Definition

• Lead participatory workshops and field consultations with community members and humanitarian actors to identify critical information gaps and operational challenges.
• Systematically gather, analyze, and document user needs, translating them into clear functional specifications, user stories, and actionable requirements for the technical development team.
• Serve as the primary liaison between field users and the development team, ensuring a continuous feedback loop to guide iterative product development and feature prioritization.

Data Analysis & Information Product Development

• Leverage extensive field knowledge to guide the analysis of data within the AREMS platform, identifying trends and generating actionable insights for humanitarian partners.
• Lead the design and development of high-impact information products (e.g., automated reports, thematic maps, dashboards) that respond directly to the identified needs of the humanitarian community.
• Ensure that all information products are intuitive, accessible, and directly support decision-making in crisis response, risk analysis, and anticipatory action.

Community Engagement & Capacity Building

• Develop and oversee a comprehensive community engagement strategy for AREMS in Colombia, ensuring that the voices of affected populations are central to the platform's design and implementation.
• Support the design and delivery of training programs for partners and community leaders on how to effectively use the AREMS platform for reporting and accessing information.

Operational compliance:

• When imlementing the above activities, ensure alignment to 3iS operational, security, procurement and financial regulations, in close coordination with the Deputy Project Manager and support roles.

Requirements

Education

• A university degree in International Relations, Humanitarian Affairs, Economics, Data Science, Information Management, or a related field.

Languages

• Fluency in Spanish (spoken and written) is mandatory.
• Professional working proficiency in English (spoken and written) is required for internal team collaboration.

Experience

• Minimum of 5 years of professional experience in the humanitarian sector, with a significant portion of that time spent working in Colombia.
• Proven track record of working in close collaboration with United Nations agencies, international NGOs, and national NGOs within the humanitarian coordination system.
• Experience in community engagement, including facilitating participatory assessments and workshops with vulnerable populations.
• Demonstrable experience in data analysis and information management, including the development of information products like situation reports, maps, and dashboards.
• Experience acting as a bridge between programmatic/field teams and technical/development teams is highly desirable.

Skills & Competencies

• Deep understanding of the humanitarian program cycle, coordination architecture, and key stakeholders in Colombia.
• Strong analytical skills with the ability to synthesize qualitative and quantitative data into actionable insights.
• Technical Acumen: A strong, practical understanding of modern data concepts is essential. This includes familiarity with Large Language Models (LLMs), cloud computing principles, and database management.
• Certifications or verified courses on Google Cloud Platform (GCP) are a significant asset.
• Exceptional communication, negotiation, and interpersonal skills, with the ability to engage effectively with audiences ranging from community members to senior humanitarian leaders and software engineers.
• Results-oriented mindset with excellent problem-solving and strategic planning abilities.

Guiding Principles

Personnel are expected to respect local cultures and 3iS' policies, procedures, and values at all times. 3iS has a zero-tolerance policy for sexual harassment, exploitation and abuse, human trafficking, and child abuse. 3iS is an Equal Opportunity Employer

How to apply

Humanitarian Coordinator, Colombia - 3iS