Client Reporting & Data Insights Intern – Humanitarian Projects

This internship offers a unique opportunity to gain hands-on experience in data analytics, reporting, and client services within the humanitarian and development sector. The role is designed as a learning journey, giving interns exposure to real projects while providing strong guidance, coaching, and professional development opportunities. At CTG, internships follow the 70-20-10 learning model:

• 70% on-the-job exposure – shadowing colleagues, working with real data, contributing to client reports.

• 20% learning from others – guided by a dedicated supervisor, supported by a mentor, and collaborating across teams.

• 10% formal learning – onboarding briefings, in-house trainings, and access to CTG’s Kaya online training platform.

The intern’s responsibilities will gradually expand with experience:

• Collect and analyse data to support client and project reporting.

• Design and improve reporting dashboards and templates (Excel/PowerBI).

• Produce internal and external reports with actionable insights.

• Collaborate with Account Managers and Country Teams to obtain timely data.

• Support improvements to reporting processes, making them more user-friendly and impactful.

• Assist with tracking client engagement, feedback, and performance issues.

By the end of the internship, the intern will have gained:

• Practical experience in data analytics, visualization, and reporting.

• Insights into project management in the humanitarian sector.

• Exposure to client service and stakeholder engagement across diverse cultures.

• Professional development through structured training, learning-by-doing, constructive and regular feedback

This intern will report into the Contracts Manager but will be actively communicating with multiple relevant stakeholders across the organisation.

• Recent graduate (within the past year) or final-year student in Data Analytics, Computer Science, Business Intelligence, or a related field.

• Strong technical skills in Excel and PowerBI; familiarity with data management systems is an asset.

• Analytical thinker, detail-oriented, and able to generate actionable insights.

• Dynamic and proactive, with strong interpersonal skills to build effective working relationships.

• Fluent in English (spoken and written).

This role has no team management responsibilities

This role includes an internship stipend to provide financial support to the intern during their placement