Social Protection Expert

Location:	Jordan
Reporting Manager:	Senior Programme Manager
Start Date:	March 15 2026
Duration:	10 months
Type:	Consultant, 6-day engagement
Remuneration:	250 JOD per day

 

MAGENTA is a leading Social and Behavioural Change (SBC) agency that specialises in understanding human decision-making processes in order to design solutions for relevant and impactful solutions to some of the most challenging problems of our time. We implement programmes across the Middle East, Africa, Asia, Latin America and The Caribbean using the latest in behavioural science principles and a rigorous approach to research, strategy, campaign design and implementation. Our clients includes UN agencies, INGOs, governments and the private sector. Whether we are aiming to shift parenting practices to improve children’s outcomes or to understand how social norms underpin corruption, we always go the extra mile to ensure we can create positive impact for some of the most underserved populations in the world.

The Sharikni project, implemented by MAGENTA in partnership with GIZ and the Jordanian Social Security Corporation (SSC), aims to co-design an inclusive, gender-responsive communications strategy that promotes voluntary social insurance enrolment among informal workers in Jordan. Recognising the complexities of social protection systems and their interaction with informal labour dynamics, the project requires specialised expertise to ensure the strategy is grounded in national policy realities, institutional mandates, and behavioural entry points relevant to SSC’s work.

The Social Protection Expert will provide high-level technical and policy advisory support to ensure the communications strategy and tools are fully aligned with the existing social security framework, regulatory environment, and national reform efforts. The expert will also help translate complex policy content into accessible, audience-specific messaging, and advise on feasibility and institutional ownership of proposed interventions.

RESPONSIBILITIES

·      Review relevant national social protection and SSC policy documents to identify strategic entry points for communication and engagement.

·      Advise on how to frame voluntary enrolment options, benefits, and incentives for informal workers in a way that is accurate and accessible.

·      Collaborate with the behavioural research and outreach teams to assess the alignment between behavioural barriers and policy limitations.

·      Support the development of the strategic communications strategy, toolkit, and dashboard to ensure they reflect SSC’s operational and legal parameters.

·      Provide input into the stakeholder engagement and capacity-building components, particularly to help SSC staff effectively communicate with informal workers.

·      Participate in key consultations and validation sessions with SSC and GIZ.

·      Ensure the communications products are grounded in Jordan’s social insurance context and feasible for institutional uptake.

Deliverables

·      Policy and programme review notes with recommendations for alignment

·      Input into the strategic communications strategy and messaging toolkit

·      Contributions to co-creation and validation workshop materials

·      Feedback on messaging clarity, accuracy, and policy compliance

·      Brief technical summary note outlining key considerations for voluntary enrolment communications

REQUIREMENTS

·      Education: University degree in Public Policy, Economics, Social Protection, Social Sciences, or a related field.

·      Experience:

o   Minimum 7 years of experience working on social protection systems, preferably in Jordan or the MENA region.

o   Minimum 5 years of experience advising government institutions, UN agencies, or donors on social insurance reform, voluntary enrolment, or coverage expansion strategies.

o   Proven understanding of Jordan’s social security system and informal labour dynamics.

o   Experience contributing to public awareness or communication campaigns on social protection is an asset.

·      Language: Fluency in Arabic (required); working proficiency in English (minimum B level) is acceptable, as all deliverables will be approved in Arabic.

 

INSTRUCTIONS 

Apply by March 3^rd, 2026. Applicants should submit a two-page CV and letter of motivation here. The letter of motivation should describe why you want to join the MAGENTA team, with a specific example of how your experience and skills can enhance MAGENTA’s work.  

MAGENTA is committed to creating a diverse work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. If you have a disability and require adjustments during the hiring process, please let us know—we’ll do our best to support you.