Human Resource Officer

Organisation Background

Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that helps humanitarian NGOs operate safely and effectively in some of the world's most challenging environments. We provide free, independent safety and security services that enable aid organizations to stay operational and continue delivering assistance to people in need.

INSO works in more than 20 of the world’s most insecure countries and is headquartered in The Hague, Netherlands.

Job Summary

As the Interim HR Officer, providing maternity cover, you will provide quality human resources services including the management of contracts, onboarding and offboarding for staff in the Netherlands and international staff who are deployed abroad. You will manage the immigration of colleagues who join INSO Netherlands from abroad and manage the health insurance administration for employees of INSO Netherlands. This role combines a diverse and engaging workload with the opportunity to build meaningful relationships and provide personalized support that enhances the employee experience.

You will work in a diverse, dynamic, and engaging environment with colleagues based at the Headquarters (HQ) in The Hague as well as in our country offices. You will collaborate to ensure an efficient execution of HR services and contribute towards INSO’s important mission. This position is a fixed-term maternity cover role based at the HQ in The Hague, Netherlands, and reports to the HR Manager.

Main Duties and Responsibilities

Employee Life Cycle support

• Act as the focal point for contractual and employment-related questions
• Manage the onboarding for HQ staff, welcome new joiners, and schedule induction and settling-in in The Hague
• Initiate onboarding for International Staff, manage their employment documentation and coordinate deployment with country offices
• Prepare contract renewals, contract amendments and other contractual documents for existing international and HQ staff
• Ensure HQ and international leavers finish well and exit clearance is completed before departure

Immigration & Health Insurance Support

• Manage immigration process for colleagues joining HQ, including 30% ruling applications, in coordination with INSO’s immigration support provider
• Maintain immigration information and registration data for all HQ staff
• Act as the main point of contact with INSO’s Collective Dutch Health Insurer
• Manage Individual Health Insurance Registrations and coordinate with Payroll Officer to ensure timely reimbursement

HR Administration

• Maintain staff records, including onboarding and offboarding documentation, in the HRIS and SharePoint
• Register sick leave with the ARBO service provider.
• Organize and update the SharePoint folders in collaboration with the HQ HR Team.
• Issue employment certificates, statements, and other employee letters on request
• Manage the Learning Management Platform administration

Requirements

Essential

• 2+ years’ experience with HR administration.
• Hands-on experience maintaining databases and using Excel for data management and reporting
• Experience using HRIS systems for onboarding and offboarding
• English fluency and B1-level Dutch.
• Basic knowledge of Dutch labour law and HR procedures or willingness to learn.
• Right to work in the Netherlands.
• Bachelor’s degree.

Desirable

• Knowledge of Dutch immigration regulations (HSM, 30% Ruling, etc.)
• Experience working for an NGO or international organisation

Core Competencies

• Organization – Effectively manages multiple tasks, deadlines, and competing priorities while maintaining productivity and quality.
• Accuracy – Processes information carefully and precisely, ensuring data is complete, correct, and reliable.
• Integrity – Handles sensitive information with confidentiality, professionalism, and a strong sense of ethics.
• Humanitarianism – Demonstrates interest in humanitarian work and commitment to supporting people affected by crises.

INSO’s Safeguarding Policy

INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers. We ensure rigorous compliance with our Code of Conduct and Safeguarding Policy throughout the recruitment process. INSO is a member of the Misconduct Disclosure Scheme, and the selected candidate will be required to undergo the relevant misconduct disclosure checks as part of the final hiring steps.

Terms & Conditions

Fixed-term full-time contract for 16 weeks based in The Hague, Netherlands. The full-time package, based on 40 hours a week, is €4800 gross per month, 8% vacation pay, and 2.5 days of annual leave per month. We offer basic Premium ONVZ insurance. Be aware that INSO’s employment terms do not include transport and pension benefits.