Anti-Corruption Consultancy Cervices Framework Agreement

Background 

Norwegian Church Aid (NCA) maintains a zero-tolerance approach to financial irregularities and is committed to ensuring timely, high-quality investigations and transparent reporting to donors, particularly Norad. To strengthen internal capacity and maintain compliance with donor requirements, NCA seeks an external consultant to support case management, quality assurance of investigations, and donor communication. 

Objective of the Consultancy 

To provide expert support in managing financial irregularity complaints, reviewing investigation reports and ensuring adherence to standard procedures, and maintaining accurate and timely communication with Norad and other relevant stakeholders, as required. The consultancy is also intended to ensure operational continuity and reduce backlog in ongoing financial irregularity cases.

 Scope of Work and Responsibilities 

A.     Investigation Management 

The consultant will serve as an Investigation Manager for cases classified under financial irregularities, including: 

1.     Preparing investigation and audit Terms of Reference (ToRs) and coordinating their approval with relevant NCA stakeholders. 

2.     Liaising with Head Office (HO), Country Office (CO) staff, and external investigators or auditors. 

3.     Overseeing investigation workflows, ensuring adherence to NCA’s Complaints Handling Procedures, Anti-Corruption Guidelines, and applicable donor requirements (including Norad). 

4.     Reviewing and conducting quality assurance of investigation and audit reports, including:  

o   Checking completeness and consistency 

o   Verifying that findings, evidence, and conclusions align 

o   Ensuring recommendations are practical and linked to evidence 

o   Flagging areas of concern and requesting clarification from investigators or auditors where needed 

5.     Ensuring proper documentation and up to date records in internal platform, tracking status and following up where needed. 

6.     Preparing cases and final investigation packages for submission to NCA’s Complaints Board. 

B.     Donor Communication (Norad) 

The consultant will act as designated support focal point for donor reporting related to financial irregularity cases, including: 

1.     Preparing and submitting alerts and updates to Norad within required deadlines. 

2.     Ensuring donor updates are accurate, consistent with internal findings, and aligned with NCA’s internal recommendations. 

3.     Drafting responses to donor notifications, queries, and requests for additional information, in coordination with NCA’s Global Complaints Advisor and Global Anti-Corruption Advisor. 

4.     Ensuring documentation is filed and archived in line with donor and NCA compliance requirements. 

Deliverables 

The consultant will deliver: 

1.     Approved Investigation ToRs for all assigned financial irregularity cases. 

2.     Quality assured investigation and audit reports ready for Complaints Board review. 

3.     Donor alert and update reports submitted to Norad within applicable deadlines. 

4.     Case files with complete documentation per NCA and donor standards. 

5.     Monthly progress reports summarizing case status, issues, risks, and completed activities. 

6.     Up to date overview of all ongoing cases and propose next steps to advance or close cases where possible. 

Required Qualifications 

·       3 years’ experience in financial investigations, compliance, forensic audit or anti-corruption work  

·       Professional background in auditing, accounting, compliance, or a related field. 

·       Demonstrated experience managing or supporting investigations involving fraud, corruption, or other types of financial irregularities.

·       Proven experience with donor reporting and familiarity with Norad’s zero tolerance approach to corruption; familiarity with additional international donor requirements is an advantage. 

·       Strong ability to analyse evidence, identify gaps, and produce high quality reports. 

·       Experience working with INGOs and multi-country or country office structures. 

·       High ethical standards, discretion, and ability to handle sensitive information confidentiality. 

·       Relevant investigation training or certification

·       Proficiency in English. Working knowledge of Norwegian and/or French are an advantage

·       Very good working knowledge of Microsoft 365, including Outlook, Word, Excel, Teams, and SharePoint/OneDrive, with the ability to manage correspondence, documentation, reporting, and case tracking efficiently in a digital working environment.

Management and Reporting 

The consultant will report to the Head of Legal and Compliance Division, and work closely with: 

·       Global Complaints Advisor 

·       Global Anti-Corruption Advisor 

·       Country Office Resource Persons 

·       External investigators/auditors (when engaged)