Key skills and expertise

With 13 years of experience, the expert specializes in education, training, capacity building, energy, and financial services. Key qualifications include a Lean Six Sigma Black Belt and certifications as a Registered Securities Analyst and Wakil Perantara Pedagang Efek. Career highlights include leading process improvements impacting IDR140 billion monthly transactions and managing teams to enhance business processes. Responsibilities have included roles such as Customer Success Manager and Process Engineer, demonstrating strong skills in technical solutions, project management, and strategic development across both local and international settings.

Project experience and donor exposure

Sectors and geographic focus

The expert has extensive experience across sectors including education, training and capacity building, energy, non-specialized goods/services, fundraising, and financial services. Previously held roles have included Customer Success Manager in medical technology, where strategic development and team leadership were pivotal, and Process Engineer in manufacturing, focusing on technical solutions and process improvements. The expert's work spans both local and international contexts, with significant contributions to business process enhancement and operational efficiency in diverse industries. The expert has garnered substantial experience in Indonesia, particularly in roles involving financial services and process improvement. Additionally, there is international exposure through academic pursuits in the United States, where graduate studies were completed and student organizational leadership was engaged. This diverse geographic experience enhances understanding of both local and international contexts, contributing to a well-rounded professional perspective.

Languages and education

Bringing over a strong linguistic foundation, the expert is a native speaker of Bahasa Indonesia and possesses full professional proficiency in English. This proficiency in English is evidenced by effective communication in professional settings, including international roles and participation in multilingual teams. The expert's language skills facilitate seamless interaction in diverse environments, contributing to successful project outcomes and collaboration. The educational background includes a Master of Science in Chemical Engineering from Washington State University, USA, completed with a GPA of 3.66 out of 4.00. This graduate degree was supported by a Fulbright Scholarship and a full tuition scholarship from the university. Additionally, the expert obtained a Bachelor's Degree in Chemical Engineering from the University of Indonesia, with a GPA of 3.27 out of 4.00.