Digital Transformation Internship

Background

UNDP is the development arm of the United Nations. Present in 170 countries with over 17,000 people, UNDP works on the world’s biggest problems: extreme poverty, climate change, good governance, renewable energy, crisis prevention, and women’s empowerment, among others.

The recently approved UNDP Strategic Plan 2022-2025 highlights the importance of digital as one of the key enablers to achieve UNDP’s mandate. UNDP’s Digital Strategy 2022-2025 builds upon the Strategic Plan and puts forth a vision whereby digital is an empowering force for people and the planet, in which the implementation of digital public goods is a strategic priority for enabling inclusive digital ecosystems globally.

UNDP’s digital transformation focuses on developing the organization’s capability to leverage existing, emerging and future digital technologies and the opportunities they offer to profoundly improve the way UNDP creates and delivers value and benefits for those we serve; UNDP’s recently finalized Digital Strategy 2022-2025 guides these efforts and builds off UNDP’s extensive range of digital initiatives spanning the country, regional, and global levels.

The position of Digital transformation Intern will be part of the team under the Chief Digital Officer( CDO).

Please note that the start date is negotiable. Please read the instructions carefully to complete your applications.

Duties and Responsibilities

The interested candidate will work in one of the workstreams mentioned below. Please indicate in your application which workstream you have the most expertise and interest in and additionally fill this form Workstream Interest form

Workstream 1: Digital development

Support Governments to lead the development of their national Digital Transformation strategies, including project management and operational implementation with specific countries.
Support the ongoing development of products, tools and solutions to empower governments to implement practical initiatives that are inclusive of the whole of society.
Support the translation of strategic direction and business objectives into holistic change strategies
Support the work in making Digital capacity-building resources more accessible and usable for governments
Support the implementation of inclusive, equitable and secure digital public infrastructure and local digital ecosystems through the whole of society transformation approach to tech layers including the systemic role of digital Public goods, robust accountabilities in the governance frameworks around digital public goods, and the community engagement to catalyzing innovation and safeguards of the digital public infrastructures.
Support the workaround product management approach for high priority digital public goods use-cases.
Document and organize a central knowledge repository of resources to enable more effective support to country office requests
Other tasks as requested by the supervisor of the workstream area.

Workstream2: Thought leadership & Knowledge Management

Support in primary research and/or content review on digital topics such as inclusive connectivity, digital inclusion, ethical technology, etc.
Stakeholder mapping on the above topics at the global/regional/local level to understand the landscape both internally and externally
Knowledge management by collecting and disseminating digital-related thought pieces produced across the organization
Internal coordination on thought leadership work with other UNDP units
Support thought leadership communications by developing digestible pieces (including but not limited to social media assets, blogs, talking points, briefing notes, etc.) from long knowledge products
Other tasks as requested by the supervisor of the workstream area.

Workstream 3 : Future Smart UNDP

Work on business process redesign to ensure corporate processes enable digital programming at UNDP.
Support the development and delivery of a digital-skills programme for all UNDP personnel.
Help different bureaus respond to and embrace market, regulatory, and process changes triggered by emerging digital technologies.
Design and deliver some webinar ‘masterclasses’ on digital and data skills to expose UNDP personnel to new thinking and knowledge.
Support the activities to make UNDP a”data-driven organisation”.
Other tasks as requested by the supervisor of the workstream area.

Workstream 4 : Internal Digital Communications

Support the communications team with content development, management, and updating of internal communication channels like Yammer and Teams
Support with the development and maintenance of CDO’s upcoming Intranet page, including gathering all relevant resources from across CDO teams
Support with the organization of internal webinars and events, and other collaborative workspaces including community outreach on the internal UNDP platforms
Assist with the development of SOPs for internal communication practices as needed
Support the strategic planning of communication campaigns, including UN international days and corporate initiatives
Other tasks as requested by the supervisor of the workstream area.

Workstream 5: Strategic partnerships

Keep track of partner engagement by attending meetings, following up on agreed actions, updating CRM system with recent developments, etc.
Research into new potential partners including but not limited to technology companies, foundations, non-profits, alliances etc.
Support partnership development by drafting concept notes, proposals, pitch decks, project documents, memorandum of understanding (MoU), outreach materials and other documents.
Mapping of global/regional/local partner ecosystem
Coordinate with other UNDP units such as BERA, Regional Bureaux, that would be relevant for partnership engagement
Provide support for country offices that request partnership-related service
Provide inputs for ongoing external engagement as needed
Other tasks as requested by the supervisor of the workstream area

Competencies

Account Management: Has interest and understanding of customer-oriented service delivery process including procurement, logistics and/or finance.
Think Innovatively: Look beyond conventional approaches and established methods
Problem Solving: Has a Proactive hands-on approach, also when operating with limited information
Communication: Communicates effectively when working in teams and has a Proactive attitude with a goal-oriented mindset.
Learn Continuously: Proactively seek feedback, demonstrates a desire to learn from others as well as from experiences, both positive and negative
Collaboration: Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability
Engage and Partner: Demonstrate and encourage teamwork and co-creation internally and externally to achieve joint objectives and result

Other competencies

Database management skills.
Detail-oriented, preferably with previous administrative and office management experience.
Eager to learn new things and gradually adapt the theory into practical work.
Ability to work independently and collaboratively.
Excellent communication and interpersonal skills
Ability to deliver in a high-pressure environment
Ability to handle complex situations and multiple responsibilities simultaneously, mixing long-term projects with the urgency of immediate demands.
Ability to collaborate with and achieve actionable results
Excellent ability to multi-task in a high-demand and fast-paced work context
Consistently approaches work with energy and a positive, constructive attitude

Required Skills and Experience

Education and Experience

Candidates must meet one of the following educational requirements:

Be enrolled in a graduate school programme (second university degree or equivalent, or higher), or.
Be enrolled in the final academic year of a first university degree programme (undergraduate; minimum bachelor’s level or equivalent); or
Have graduated with a university degree (first university degree, or second university degree or equivalent, or higher) and, if selected, must commence the internship within a one-year period of graduation.
Interest/Experience in one of the workstream areas is desirable