Internal Communications Officer

We are currently looking for an Internal Communications Officer 

• Location: The Hague, Netherlands (hybrid working model) 
• Contract: initial 12-month contract, 80-100% (32-40 hours per week) working schedule 

SNV’s Global Marketing, Communications, and Public Affairs (MCPA) team is a key part of the organisation and plays a critical role in ensuring that SNV’s communications are high-quality, compelling, authentic, audience-centric, and timely—both internally and externally. The team engages priority stakeholders through various communication disciplines, including strategic marketing, external and internal communications, digital marketing, event management, and media relations and advocacy. 

Your role  
As Internal Communications Officer, you will play a key role in strengthening SNV’s internal communications ecosystem, helping staff across countries and functions feel informed, connected, and aligned around our mission and strategic priorities. 

Reporting to the Head of Marketing, Communications, and Public Affairs (MCPA), you will work closely with SNV’s Executive Team, our senior leadership, and colleagues worldwide to drive the adoption and effective use of internal communication tools and channels; produce relevant and engaging content; and contribute to strengthening our shared identity, community, and organisational culture.  

This is an exciting opportunity for a proactive and creative communicator who is passionate about internal engagement and thrives in an international, purpose-driven environment. 

Key job responsibilities 

• Lead the implementation of SNV’s internal communications strategy, continuously building and improving our approach to ensure ongoing relevance  

• Drive adoption and effective use of SNV’s recently refreshed internal communications tooling landscape, supporting teams to embed tools like Viva Engage and Connections into daily practice 

• Develop compelling internal content and campaigns that align with and advance SNV’s organisational priorities and values 

• Maintain strategic oversight and manage content across key internal channels, including our SharePoint intranet, Viva Engage, leadership communications, and quarterly all-staff townhalls 

• Act as a trusted advisor to senior leadership, providing pro-active guidance on internal communications initiatives to strengthen alignment and engagement 

• Mobilise and collaborate with colleagues across functions and countries to ensure consistent messaging, highlight impactful stories, and improve information flows 

• Monitor feedback, user engagement, and key metrics to evaluate effectiveness, continuously improve communication efforts, and adapt as needed 

• Provide light-touch guidance, templates, and training to help teams become confident and effective communicators within SNV’s internal ecosystem 

• Continue to strengthen and build clarity around processes for communicating internally within SNV 

• Manage MCPA’s brand asset library and SharePoint, and support the Head of MCPA in establishing and strengthening a global community of practice for SNV’s in-country marcom officers