International Consultant to support design and launching of a large-scale vouchers programme for household appliances dedicated to vulnerable energy households (emergency support)

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Last update: 8 days ago Last update: May 13, 2022


Deadline: May 26, 2022
Location: Moldova Moldova
Sectors: Energy Energy
Job type: Contract, 4 to 12 months
English English
Work experience: From 3 years
Date posted: May 13, 2022
Expected starting date: May 30, 2022


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Moldova is part of the EU’s European Neighborhood Policy (ENP) and in the Eastern Partnership framework, which aims at strengthening individual and regional relationships between the EU and countries in its neighborhood. Moldova is also part of the Energy Community Treaty since 2010 and has signed the Association Agreement with EU in June 2014, including the DCFTA which entered into force in 2016. As a follow-up, Moldova is required to ensure transposition of the EU acquis Communautaire, which underpins the EU energy legislation on electricity, gas, oil, renewables, energy efficiency and environment. The country has recently synchronized its electricity network with the ENTSO-E to connect to European electricity market.

The energy sector is one of the top priorities for the Government and it is addressed in Government’s Plans and a number of policy documents, laws and regulations. The most important are the following: the draft National Development Strategy 2030, the National Energy Strategy 2030, Law on energy, Law on electricity, Law on promoting use of energy from renewable sources, Law on natural gas, Law on energy efficiency, Law on the energy performance of buildings, Law on the labelling of products with energy impact, Law on eco-design requirements for energy-related products, etc., as well as a list of secondary legislation, meant necessary to ensure for the implementation of the primary legislation.

In accordance with the existing strategic planning documents, one of main priorities of the Government is to diversify the energy mix with more renewable energy, which is also fully in line with commitments under the EU Clean Energy for all Europeans package. Achieving this goal will require significant investment in the medium and long term, but also the country’s ability to attract and absorb the funds. The development of renewables, such as wind and solar, will also depend on improving the balancing capabilities of the Moldovan power system and its integration with neighboring countries.

Starting with October 2021, Moldova faced significant crisis in the gas sector, which outlined the need to undertake more actions towards improving energy security of the Republic of Moldova, both in the natural gas and electricity sectors.

To enhance security of gas supply, Moldovan authorities are seeking various ways to diversify gas and electricity supply, to strengthen its energy security and enabling a transparent, fully open and well-functioning energy market.

The acute gas supply crisis in Moldova has also been subject of discussions within the Moldova-EU Association Council meeting on October 28, 2021. The EU and Moldova stressed the importance of resilience against any potential efforts by third parties to use energy as a geopolitical lever. The Association Council recalled the importance of continued energy market reform to strengthen competition and transparency in this sector. The EU has urged Moldova to ensure that the energy sector reform demonstrates full respect of the Energy Community acquis and is in line with the EU Third Energy Package. The EU side confirmed its support to the objective of Moldova for integration into the EU energy system and market, an important step being the recent synchronization of its electricity network with the Continental European Network (CEN).

Under these circumstances, the Government of Moldova will be assisted to tackle the current energy crisis and energy poverty and addressing prioritized systemic elements in the energy sector to cope with potential future energy crisis. In partnership with EU, UNDP Moldova will therefore, support the Government of Moldova:

To tackle the current energy crisis and energy poverty, and addressing prioritized systemic elements in the energy sector to cope with potential future energy crisis
To support the Government of Moldova in building its capacities towards strengthening the national energy security, as well as in improving the legal and regulatory framework and operationalizing specific rapid large-scale interventions to tackle energy poverty and support most vulnerable and affected groups of population and businesses.

The Programme duration is envisaged between 2022- 2023 with support from Foreign Policy Instrument (herewith FPI) of EU.

In this context, UNDP Moldova is seeking to recruit an International Consultant to support the launching of a large-scale vouchers programme for household appliances dedicated to vulnerable energy households.

The vouchers programme aims to help energy vulnerable families to reduce their bills by replacing the old appliances such as electric bulbs, fridges, washing machines and electric stoves with the new energy efficient ones that own an energy label. The mechanism for issuing the vouchers will be developed on an electronic platform where the potential beneficiaries will have the possibility to apply for getting the voucher. A specialized IT company will be contracted to develop the electronic platform.

The sellers of the appliances will be approved in the programme on a competitive basis (it is expected to be signed contracts between UNDP and sellers of appliances) based on clear and transparent criteria, such as national coverage, capacity do ensure recycling or contract with authorized companies for recycling, capacity to ensure home delivery, a large offer of appliances with energy label etc. on a competitive basis. The beneficiaries (energy vulnerable households) will have the possibility to buy the appliances at a significant reduction of prices (between 70-80% depending on the category of appliances). For the rest of the amount will be assessed the payment possibility in installments over a period of 6-12 months.

The main target of the programme are the families beneficiaries of compensations from the government for the cold period of the year (about 200 000 families).

Under this action the Consultant is expected to provide strategic/advisory and technical support to the FPI programme team on launching and running of the large-scale vouchers programme for household appliances for the identified vulnerable families.

Duties and Responsibilities

This assignment has the objective of supporting the project team in launching and running of a large-scale vouchers programme for household appliances dedicated to energy vulnerable households.

More specifically the Consultant will guide the FPI team in the design of the vouchers programme based on the existing experience and lessons learned in the region. The guidance will envisage analysis of best available options and of the country’s context in terms of legal arrangements and existing market to run the voucher programme, support in initiating the dialogue with potential partners from the private sector and other stakeholders, highlighting of the gray areas/risks to be taken into consideration, drafting of the needed operational procedures/regulation of the vouchers programme which will describe the procedure of validation of the participants in the programme (homme appliance shops), the relation between all stakeholders part of the programme, their roles and responsibilities, the eligibility criteria for the potential beneficiaries, settlement of amounts by the validated shops etc. During the designing of the regulation has to be considered that it will serve the basis for development of the settlement contract and other associated documents. The procedures proposed for the voucher programme will be also checked against the UNDP procedures and rules to ensure their feasibility. The final draft regulation will be presented to a consultation workshop with participation of relevant stakeholders.

The International Consultant will work under the guidance and supervision of the Team Leader, while ensuring timely and efficient implementation of all the activities to the highest quality and standards. He will work in close cooperation with other National Consultants with legal and financial profile for a better understanding of the local context. The International Consultant is expected to deliver quality results in an effective and efficient manner, while anticipating and managing the risks and issues. The incumbent is expected to exercise full compliance with UNDP programming, financial, procurement and administrative rules, regulations, policies and strategies, as well as implementation of effective internal control systems.

The International Consultant has the responsibility of participating in all relevant working meetings with the project team at least twice per week. The estimated duration of a meeting is 2 hours.

For detailed information, please refer to Annex 1 – Terms of Reference.



Master’s degree or equivalent in Economics and/or Trade and/or Business and/or Laws and Energy or other closely related fields.


At least 3 years of working/hands-on experience in the design and implementation of the vouchers programmes;
At least 5 years of relevant professional experience of engagement with a large variety of stakeholders (central public authorities, academia, CSO, private sector, etc.);
Extensive knowledge and experience in development assistance or related work for a donor organization, development partners, UN Agencies;
Professional experience in Central and Eastern Europe on similar assignments will be an asset.


Knowledge and experience in the energy related sector would be a strong asset;
Extensive knowledge and experience in implementation of vouchers programmes for home appliances would be a strong asset;
Extensive knowledge of the country’s economic and business profile;
Computer proficiency, including knowledge of MS Office products (Word, Excel, Power Point) and electronic communication platforms such as Microsoft Teams, ZOOM, Google meet;
A strong client-service orientation;
High level of responsibility and organization capacities;
Sensitivity and respect for sustainable development, human rights and gender equality;
Ability to deal with people with tact and diplomacy;
Ability to achieve results and deadlines in a timely manner, maintaining a high standard throughout.

Language requirements:

Fluency in English is required for this assignment, Romanian or/and Russian is an asset.

Required Skills and Experience

Initially, individual consultants will be long listed based on the following minimum qualification criteria:

Master’s degree or equivalent in Economics and/or Trade and/or Business and/or Laws and Energy or other closely related fields;
At least 3 years of working/hands-on experience in the design and implementation of the vouchers programmes;