Human Resources Assistant

Background
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

The ongoing crisis in Myanmar is a complex mix of political and economic crises that is exacerbating, and escalating humanitarian and human development needs and has already placed basic needs of the people at risk. After a decade of strong economic growth, the recent political setbacks coupled with the impact of the global COVID-19 pandemic, threaten Myanmar’s chances of achieving the Sustainable Development Goals (SDGs). A recent UNDP report (April 2021) warns that up to 25 million people (48.2% of the population) may end up below the poverty line by early 2022. These estimates were further confirmed in UNDP’s latest survey that shows that urban poverty will triple, and rural poverty increase by a third. Furthermore, after a period of relative peace, contested ethnic areas— in particular Chin, Kayah, Kachin and Shan states and Sagaing region—have witnessed a resumption in armed conflict. The formal peace process is considered stalled, and 295,000 people have been displaced by insecurity since February 2021, adding to the 370,000 people already displaced by conflict before 2021 (UNOCHA Myanmar Humanitarian Snapshot, December 2021). The consequences of these trends are catastrophic. Major gains over the past 10 years on good governance and economic inclusion are at risk. This context, and the uncertain political situation in Myanmar is driving a simultaneous humanitarian and development crisis that threatens hard-won socio-economic gains.

While meeting critical and immediate humanitarian needs where they appear is vital, these actions must be underpinned by simultaneous efforts to address rapidly growing multi-dimensional vulnerabilities, enhance resilience to shocks, protect development gains and invest in local capacities of civil society as an important agent of change in sustainable development. Furthermore, urgent efforts are needed to protect basic human rights like education, health, work, housing and food, to address exclusion, intergenerational poverty that will further exacerbate the crises. In response to the current context and challenges UNDP has launched a number of initiatives under the “Community First Programme” that aims to enhance resilience of vulnerable communities by working directly at the community level.

Under the guidance of the Operations Manager and direct supervision of HR Analyst, the HR Assistant provides HR services ensuring high quality, accuracy and consistency of work. The HR Assistant promotes a client-oriented and consistent with rules and regulations approach in the Unit.

The HR Assistant works in close collaboration with the operations, programme and projects’ staff in the CO and UNDP HQs staff to exchange information and ensure consistent service delivery.
Duties and Responsibilities
The purpose of the position is the execution of the CO HR services in terms of quality and accuracy of work completed. Accurate data entry and presentation of information and client-oriented approach enhances UNDP capability in the HR management.
1. Implementation of HR strategies
2. Implementation of HR services
3. Support to staff career management and career development
4. Support to UN-related surveys
5. Support to knowledge building and knowledge sharing
1) Ensures implementation of HR strategies

Full compliance of HR processes and records with UN/UNDP rules, regulations, policies and strategies.
Input to the CO business processes mapping and elaboration of the content of internal Standard Operating Procedures (SOPs) in HR management in consultation with the direct supervisor and office management.

2) Implements HR services

Support to preparation of draft job descriptions, vacancy announcements; compiling matrixes, performing functions of Secretary in interview panels.
Ensures association of positions to chart fields (COAs), provides update of COA information, setting up vendor performing the functions of Admin.HR, Position Administrator (in absence of HR Associate) and Absence Processor in Atlas.
Tracking of all transactions related to positions, recruitment, benefits, earnings/deductions, retroactivity, recoveries, adjustments and separations through Atlas.
Maintenance of the CO staffing table.
Collection of background information for submissions to the Local CRP.
Update of the CO rosters.
Maintenance of proper filing system for HR records and documents.
Provision of information for cost-recovery bills in Atlas for HR services provided by UNDP to other Agencies.

3) Supports staff performance management and career development

Support to performance appraisal process
Provision of background information for drafting Whole Office Learning plan and individual learning plans.

4) Supports conduct of UN-related surveys

Supports Collection of information for comprehensive and interim local salary, participation in the work of LSSC, hardship and place-to-place surveys.

5) Supports knowledge building and knowledge sharing in the CO

Participation in the trainings for the operations/projects staff on HR.
Contribution to knowledge networks and communities of practice.

Competencies
Core

Achieve Results:

LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively:

LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously

LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility

LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination

LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner

LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion

LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies (insert up to 7 competencies)

Thematic Area

Name

Definition

Business Development

Human-centered Design

Ability to develop solutions to problems by involving the human perspective in all steps of the problem-solving process

Business Management

Customer Satisfaction/Client Management

Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client's upcoming needs and concerns.

Business Management

Communication

Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.

Ability to manage communications internally and externally, through media, social media and other appropriate channels.

Business Management

Change Management

Ability to prepare, support, and help individuals and teams in designing and implementing organizational change.

Business Management

Operations Management

Ability to effectively plan organize and oversee the Organization’s business processes in order to convert its assets into the best results in the most efficient manner. Knowledge of relevant concepts and mechanisms

Required Skills and Experience
Education:

Secondary Education with specialized certification in HR. University Degree in Business or Public Administration would be desirable, but it is not a requirement.

Experience:

5 years of relevant HR and/or administrative experience is required at the national or international level. Essential knowledge and skills required for entry into position. Knowledge of the usage of computers and office software packages (MS Word, Excel, etc) and knowledge in handling of web based management systems.
Knowledge of English and Myanmar language is required