Expert in Social Services - SOCIEUX+

Mission description

Action code and partner country: SOCIEUX 2022-37 AZERBAIJAN

Action title: Virtual DOST: support to digitization of citizen-centric services

Partner institution: Agency for Sustainable and Operative Social Provision (DOST Agency)

Activity/ies number(s) and title(s):

Activity #1 – Appraisal of opportunities of digitization and virtualization of DOST services and platforms

Tentative dates of implementation and location:

Activity #1 – May 1st, 2023 to June 11th, 2023 (onsite in Baku :15-26 May)

Expert positions and responsibilities (by activity):

Activity #1 : Expert #2 – Expert in Social Services

Workload:

Activity #1 - Expert #2 : Total 18 days (8 days at distance; and 10 days onsite)

Project or context description

1.1.1 Pre-mission deliverables

P1: A methodological note, detailing the working approach, tools and methods to employ, a risks analysis, etc. The Methodological Note shall not exceed 3 pages (excluding cover page and annexes).
P2: A activity/mission agenda, detailing the meetings and working sessions to be held, persons to meet, etc. The Activity/mission Agenda shall not exceed 2 pages.

1.1.2 Final deliverables

D1: An individual Expert Mission Report (ExMR) in SOCIEUX+ format (template provided). This report is a confidential product intended solely for and use by SOCIEUX+. The expert team may also submit a single-joint ExMR report if they prefer to do so (see instructions on the template).
D2: An individual completed Expert Feedback Form (ExF) completed online (see instructions and link on the ExMR template).
D3: A collective Activity Report (AcR) in SOCIEUX+ format (template provided). This AcR is to be produced jointly by the mission team. It is intended for the Partner Institution, and will be shared, most probably, with key stakeholders of the action. The report will reflect the tasks conducted in during the activity. It shall provide a meaningful contribution towards the final deliverables of the action.
D4: Strategic outlook of digitization and virtualisation potential of DOST services and platforms. This deliverable should, based on EU models, devise policy and strategic orientation for the establishment of virtual DOST and assess digitization potential of services currently provided by DOST Agency.

Required profile

Expert in Social Services (Expert #2):

Area(s) of expertise: Social Service E.15

Specific skill(s) of expertise: 5.3 Information & communication technology

Requirements (essential/required):

“Bachelor’s” degree (or equivalent academic degree or diploma requiring three (3) years of formal education) in the areas of expertise (see above), or another directly related discipline. In its absence, the bachelor’s degree can be replaced by a combination of:
A first-level academic degree (“License” or equivalent) with an additional two (2) years of professional experience in one or more relevant fields.

The additional work experience used in calculating academic equivalence shall not count towards the minimum general professional experience.

Minimum 5 years of professional experience within EU public administrations or, international organisations, academia, social partners, civil society.
Relevant experience in digital provision of social protection services
Acute sense of diplomacy and institutional relations.

Additional assets (advantageous in selection):

Fluency in English (reading, writing, speaking)
A previous experience in delivering short-term technical assistance in international cooperation.

Additional information

Submission of applications

The application process is the following:

1. If not already created, experts create their own personal SOCIEUX+ account (by clicking on “create an account”). To have access to all SOCIEUX+ Call for Applications, experts are required to fill out at least the fields marked with an asterisk.

2. Once their account is created and approved by the SOCIEUX+ team, experts sign in their personal account, click on the “Call for Applications” tab, identify the 22-08/AZE/1/1 position, and click on “Apply.”

If more information is needed, please contact SOCIEUX+ team by email to experts@socieux.eu with the application reference.

Please note that the dates are subject to change.

Selection criteria for applications

The selection process for candidates will be based on the following criteria :

Candidate’s training/diplomas related to the expert assignment

Candidate’s experiences linked with the expert mission

Deadline for application : 2023/04/17.