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Position Description
EnCompass LLC is seeking a Senior Knowledge Management & Learning (KM&L) Manager to serve as a champion and catalyst to spur on a culture of learning and knowledge sharing. The Senior KM & Learning Manager leads implementation of the KM strategy, architecture, and processes to ensure that KM is embedded into EnCompass work routines and that staff have ready access to the knowledge and information they need to engage effectively and efficiently in their work.
The Senior KM & Learning Manager is responsible for overseeing all knowledge management-related initiatives, including establishing guidelines around managing, capturing, sharing, and accessing knowledge assets. They work closely with key stakeholders across the company to optimize the usage of the organization’s knowledge assets, maintain consistency, and align the KM strategy with the company’s business strategy and KM vision. The Senior KM & Learning Manager works with Talent Management to provide training, onboarding, and coaching related to all KM matters.
The Senior KM & Learning Manager provides expert guidance to EnCompass management and staff teams to maximize knowledge capture and sharing, ensuring that best practices and latest technologies and methods are employed strategically and routinely. They monitor and evaluate knowledge management activities, advise on new strategies, course-corrections, risks, and areas for improvement.
Ideal candidates thrive in a dynamic fast-paced environment and have a background in leading content and information architecture strategy across an organization. They should excel in change management, leadership, effective communication, problem-solving, coaching, and teamwork skills. They will be both strategic and detail oriented and able to quickly identify concepts and solutions.
For the foreseeable future, EnCompass is using a hybrid work model where most positions are remote with voluntary in-person attendance at the office. The exceptions to this model include scenarios such as if the client requires the role to be in-person. For US-based positions: Must be legally authorized to work in the US for any employer without sponsorship
Position Duties and Responsibilities
Essential functions:
KM Strategy:
KM Process and Systems:
KM Capacity:
Process Improvement:
Other:
Position Requirements
Qualifications
Academic Qualifications
Experience and Skills
How to Apply
Please submit CV and cover letter, and complete the application.
EnCompass LLC is a progressive Equal Opportunity Employer. We promote, celebrate, and support a diverse and inclusive organizational culture and workforce. We are committed to providing all of our employees with an environment free from discrimination and harassment, where all are treated with dignity and respect. We do not tolerate, and explicitly prohibit, discrimination or harassment of any kind, at any time, in all aspects of employment. This includes recruitment, hiring, promotions, disciplinary measures, terminations, compensation, benefits, social and recreational programs, and training. EnCompass also does not tolerate retaliation against individuals who report discrimination or harassment. Our continuing commitment to the principle of Equal Opportunity Employment for all means all employment decisions are based only on the job requirements, the candidate’s qualifications, and the needs of EnCompass as a business—not on race, color, ethnicity, national origin, religion, belief, sex (including pregnancy and related medical conditions), gender identity or expression, sexual orientation, age, disability status, veteran status, genetic information, HIV status, family/marital/parental status, or any other status protected by the laws and regulations in the jurisdictions where we work.
For US based positions: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.
If you require accommodations in line with the Americans with Disabilities Act to complete your application, please call 301-287-8700, provide your contact information and a description of your accessibility issue. We will make a determination on your request for reasonable accommodation on a case-by-case-basis, and we will call you back within approximately 3 business days.
Know Your Rights: Workplace Discrimination is Illegal & EEO is the Law Supplement, Pay Transparency Nondiscrimination Provision