Retail Logistics Consultant - Jowhar

CTG Overview    

• CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.
• CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.
• Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.
• Visit www.ctg.org to find out more

Overview of Position    

• Our Client is currently operating in Somalia with Area Offices / Sub-offices established in Hargeisa, Berbera, Bossaso, Garowe, Dhusamareb, Galkayo, Baidoa, Dhobley, Kismayu, Mogadishu and Dolow. Despite our client being active in certain areas, parts of its operational areas are considered inaccessible or have intermittent accessibility to UN staff by the UN Department of Safety and Security (UNDSS). This restricts or limits the ability of our staff to liaise directly with retailers and other retail supply chain actors in those areas.  

Role Objectives    
The roles of the consultant are: 

• Gathering information on trade logistics capacity assessment on questionnaires developed by our client and disseminate information to traders from our client 
• Supporting logistics operations activities. 
• Expected output: 
• Visit locations (specified by our client and complete questionnaires provided by our client.
• Distribution of EOI (Expression of Interest) to retailers
• Verification of information through visits of retailers and completion of checklist; In case a retailer refuses an interview, an alternative (simpler) form
• should be completed to prove existence of the shop in location in question and alternative questions to be asked of beneficiaries or others, depending on situation.
• Sensitization/briefings for retailers (Retailer Relationship Management).
• Follow-up on identified issues with retailers at field level.
• Gather information of supply chains and corridors.
• PHL and other market strengthening project monitoring.
• EShop scale up and monitoring.  

Project Reporting    

• This role reports to the Head of Logistics who is based in the Area Office 

Key Competencies    

• Able to understand & internalise client’s strategic objectives and motivate team members to do the same to develop and improve individual and team skills.
• Easily adapt to change to accommodate changes in direction from our client and external parties as and when required.
• Show willingness to explore and experiment with new ideas and approaches in personal work.
• Able to consistently deliver results (both individual and teamwork) on time, within budget & without errors.
• Able to make rational decisions when faced with uncertain circumstances and give supervisory direction to the team when required.
• Be a team player who seeks to understand and adapt to different team working styles.
• Able to portray an informed and professional demeanour towards stakeholders, internal and external partners. 

Team Management    

• This role has no team management responsibility

Further Information    

• Necessary training on our client rules, regulations, project objectives, assessment tools and systems
• Guidelines and tools including questionnaires and checklists;
• Monthly activity schedule with list of locations to visit in priority
• Reporting formats for field missions.
• Training of trainers on POS devices, e-Commerce and PHL activities.
• Training venues, training materials and trainer.