Operations Officer

Dutystation: Juba, South Sudan

Functional responsibilities

Operations - Design and planning

Support the Head of Operations in providing input to the HPU on programme and project design documents from an operational and technical standpoint, such as:

• Workplan (e.g. nature of threat; technical personnel and equipment requirements, etc.)

• Concept of Operations

• Input into the documents above is from the operational and technical aspects encompassing mine action pillars (e.g. clearance, explosive ordnance risk education, victim assistance, advocacy and stockpile destruction)

• Ensure that implementation plans have viable timelines, are assigned appropriate resources, and that implementation options reflect the knowledge of the context, as well as UNOPS’ mechanisms and policies; key implementation documents include:

• UNMAS / UNOPS Project Agreements

• Solicitation documents used to contract third-parties (i.e. contractors and grantees)

• Human resources plan

Operations - Implementation and monitoring

Ensure operations are conducted in accordance with UNOPS policies and standards, such as:

• Financial and procurement rules

• Contract and grant management policies

• Project management standards

• Health, safety, social and environmental standards

• Gender parity and mainstreaming policies

• Information management systems and standards

• Organizational design standards and human resources policies

Ensure operations are conducted in accordance with mine action technical standards, such as:

• International Mine Action Standards (IMAS) and corresponding National Technical Specifications and Guidelines (NTSGs)

• International Ammunition Technical Guidelines (IATG)

• Modular Small Arms Control Implementation Compendium (MOSAIC)

Oversee, coordinate, and monitor mine action operations and performance (both operations conducted in-house and those conducted through third-party contractors and grantees), including:

• Ensure third-party contracts and grants are delivered in accordance with contractual / grant terms and conditions, including in accordance with mine action technical, operational and quality assurance processes (Implementation Plan, SOPs, task orders issuance, accreditation).

• Review all performance reports and populate internal monitoring and reporting mechanisms (i.e. grant and contract management plans) to inform the monthly payment process.

• Implement the program quality management and information management system.

• Advise the Head of Operations on potential technical and operational issues that may impact the achievement of programme / project outcomes and appropriate solutions.

• Participate in Boards of Inquiry as relevant.

• Ensure operational plans are effective and reviewed regularly.

Stakeholder management

• In support of the HPU and the Head of Operations, manage relationships with the CMAP and other direct UNOPS stakeholders, particularly around operational and technical issues.

People management

• Mentor and advise operations personnel in planning, execution and delivery of allocated projects, ensuring incorporation of best operational processes.

• Promote teamwork, collaboration and diversity by providing the Operations team with clear direction, objectives and guidance to enable them to perform their duties responsibly, effectively and efficiently.

• Directly lead national and international UNOPS personnel in a multicultural team, ensuring a professional, ethical and well-managed operations team.

• Foster a positive and enabling work environment, respectful of both men and women, and ensure that the highest standards of conduct are observed.

• Ensure that regular performance reviews are conducted, and any issues are immediately addressed.

Knowledge management and innovation

• Ensure records of operations-related files are well maintained.

• Effectively manage efficient and effective operations in his AOR.

• Keep abreast of and incorporate latest/best practices, approaches and technology to enhance operational results.

Education/Experience/Language requirements

• Advanced University Degree (master degree or equivalent) with five years of relevant experience

OR

• First Level University Degree (bachelor degree or equivalent) with seven years of relevant experience

OR

• 11 years of military or police experience