HR Administration Assistant

CTG overview:
CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.
CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.
Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.
Visit www.ctg.org to find out more

Overview of position:
We are looking for a proactive, detail oriented & highly organized HR Administration Assistant to support our global HR team. This dynamic, fast paced role offers the opportunity to make a significant impact across the entire employee lifecycle from recruitment to onboarding & beyond. The HR Administration Assistant will work alongside a talented team to create seamless & positive experiences for our candidates & employees across 25+ countries. The HR Administration Assistant will provide essential administrative support, ensuring efficiency, accuracy, an exceptional CTG candidate & employee experience.

Role objectives:
Talent acquisition support: Draft & publish job postings, assist with CV screening & shortlisting, coordinate assessments, interviews & maintain smooth communication with candidates.
Onboarding: Prepare & issue contracts, guide new hires through onboarding & upon joining the organisation provide newcomers with essential information about CTG policies, CTG systems, contract terms & conditions.
Visa & relocation management: Assist with visa arrangements for international employees, ensuring smooth mobility & relocation processes.
Training & workshop support: Organize, coordinate training sessions, workshops, ensuring smooth logistics & participant engagement. Track & ensure completion of mandatory training & certifications across multiple countries.
Performance management: Help monitor performance review processes, ensure timely completion & assist with the issuance of employment related letters when required.
Data & reporting: Keep employee records updated, maintain staffing lists, organizational charts & prepare HR data reports for internal & external stakeholders.
Payroll support: Assist with payroll processes to ensure accurate & timely payroll delivery.
Pay reviews: Prepare documentation for annual pay reviews, ensuring accuracy & alignment with company standards.
HR policy reinforcement: Help reinforce, ensure compliance with HR policies & rules, ensuring consistency across the organization.

Project reporting:
This role is reporting to the HR Manager.

Key competencies:
University degree in business management, social sciences, human resources, law, psychology or any related field with 3 - 5 years in HR administration or a similar role, with experience supporting various HR functions.
Fluent in English (written & verbal).
Proficiency in MS Office (Excel, Word, PowerPoint).
Familiarity with reporting tools like Tableau or Power BI is a plus & with HR online management systems.
Strong written & verbal communication skills.
Highly organized with great attention to detail, able to manage multiple tasks efficiently in a fast paced environment.
Proactive, passionate about providing excellent support to candidates & employees, always maintaining a positive, service oriented attitude.
Comfortable working in an international environment, with the ability to manage HR tasks across different cultures & time zones.
Eager to learn, take initiative, continuously improve HR processes & systems.

Team management:
This role does not have any team management responsibility.

Further information:
Qualified female candidates are encouraged to apply for this role.