ICT Senior Analyst – Reporting (Junior Data Analyst – Knowledge, Information, and Data Management)

Dutystation: Amman**, Jordan

Functional responsibilities

Under the direct supervision of the Knowledge Management Specialist within the Knowledge, Information, and Data team, the incumbent will be responsible for the following duties:

1. Data Collection and Management

• Assist in collecting, cleaning, and validating qualitative and quantitative data from primary and secondary sources related to the CCA, Cooperation Framework, and other UN programming areas.
• Support the maintenance and updating of databases and data systems, ensuring data integrity and security.

• Perform basic data analysis using statistical methods to identify trends, patterns, and insights in datasets.
• Assist in interpreting data analysis results and preparing summaries and reports for internal and external stakeholders.

• Create clear and effective data visualizations, charts, and graphs to present data analysis findings.
• Support the development of dashboards and reports using data visualization tools (e.g., MS Excel, Power BI, Tableau).

• Provide user support to UN Country Teams (UNCTs) in utilizing UN INFO and other corporate platforms.
• Assist in troubleshooting data-related issues and provide guidance to users on data entry and management procedures.

• Contribute to the preparation of guidance documents, user manuals, FAQs, and training materials related to data management and UN INFO.
• Assist in drafting reports, presentations, and communication materials to disseminate data findings and best practices.

• Conduct data quality checks to identify and resolve inconsistencies, errors, and gaps in datasets.
• Implement data validation procedures to ensure accuracy and reliability of data.

• Collaborate with team members and other stakeholders to support data-related initiatives and projects.
• Participate in meetings, workshops, and training sessions to enhance data management practices.

• Stay updated on data management best practices, tools, and methodologies.
• Assist in researching new data sources and methodologies to enhance data collection and analysis processes.

Education/Experience/Language requirements

*FEMALE CANDIDATES ARE STRONGLY ENCOURAGED TO APPLY*

Education

• A first-level university degree (Bachelor's degree or equivalent) preferably in data science, statistics, mathematics, computer science, information management, economics, social sciences, or a related field with four (4) years of relevant experience is required; OR,
• An advanced university degree (Master’s degree or equivalent) preferably preferably in data science, statistics, mathematics, computer science, information management, economics, social sciences, or a related field with two (2) years of relevant experience is desirable.

Work Experience
Required:

• Relevant experience is defined as experience in data analysis, data management, statistics, information management, or a related area.
• Experience with statistical methods and/or data analysis tools are required.
• Proficiency in using Microsoft Office applications, including Excel, Word, and PowerPoint, is required.

Desirable(The following experience and skillsare optional,candidates who do not have them are welcome to apply)

• Experience with data visualization tools (e.g., MS Excel, Power BI, Tableau) is desirable.
• Familiarity with programming languages (e.g., Python, R, SQL) is an advantage.
• Knowledge of results-based management, project and programme cycle management, or similar business management approaches that rely on measurable performance indicators is desirable.
• Some experience or familiarity with international development, the UN development system, or related fields is desirable.
• Experience with data collection and data cleaning processes is desirable.

Language:

• Fluency in English, (read, write, speak)) is required.
• Knowledge of any of the other UN official languages will be considered as an advantage