ICT End User HW / SW Support

CTG Overview    
CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good!

But do you know who we are? And what do we do?

We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions.

Here’s a list of services we offer:

• Staffing solutions and HR management services
• Monitoring and evaluation
• Fleet management and logistics
• Facilities management
• Sustainability and Communications Advisory
• Election monitoring and observation
• IT professional services
• Medical assistance

Visit www.ctg.org to find out more.

Overview of Position    
CTG is looking for candidates whose experience match the below TOR.

Role Objectives    

• Design & deploy network solutions, LANs, WANs, VOIP & wireless networks, including switches, routers, firewalls & other security appliances.
• Perform installation, maintenance & upgrade of security related network equipment such as firewall or proxy devices, in particular checkpoint’s products & systems.
• Maintain high availability & clustered firewall environment using checkpoint HA.
• Safeguarding the organization IT landscapes by efficiently resolving incidents, proactively preventing security threats & implementing changes accurately on the first attempt.
• Conduct internal studies of network security & traffic analysis, monitor network connectivity & ensure high quality data transmission.
• Monitor firewall activities, IPS & relevant policies to ensure secure data transmissions.
• Protect the firewall infrastructure by implementing best practices & correct hardening standards.
• Review & mitigate vulnerabilities as reported by security vulnerability notifications & assessment reports.
• Administration of Cisco ISE, TACACS configuration & ensuring appropriate network security, data security & access controls are implemented as per the organization’s policies.
• Maintain & support the mission VoIP network (Cisco unified communications).
• Identify, diagnose & resolve network problems & provide technical support for network connectivity & related issues.
• Assist in providing end user support as required.
• Perform other related duties as required.

Project Reporting    

• This role reports to the line manager.

Key Competencies    

• Education / certifications required for this role:
• High school diploma in a relevant discipline.
• CCSA & CCSE certificate.
• CCNA certificate.
• Knowledge & experience required for this role:
• Minimum 5 years of experience in deploying & maintaining network security systems (firewalls, IDS / IPS, threat management systems, etc.) is required.
• Experience is deploying, configuring & maintaining checkpoint unified threat management systems is required.
• Minimum 3 years of experience in planning, designing & management large enterprise network is desirable.
• Proven analytical & problem solving abilities.
• Experience working in a team oriented & collaborative environment.
• Driving license suitable to drive 4 x 4 vehicles.

Team Management    

• This role has no team management responsibility.

Further Information    

• Qualified female candidates are encouraged to apply for this role