Front Desk Officer

CTG Overview    
CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good!

But do you know who we are? And what do we do?

We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions.

Here’s a list of services we offer:

• Staffing solutions and HR management services
• Monitoring and evaluation
• Fleet management and logistics
• Facilities management
• Sustainability and Communications Advisory
• Election monitoring and observation
• IT professional services
• Medical assistance

Visit www.ctg.org to find out more.

Overview of Position    
HART is looking to contract staff whose experience match the below TOR.

Role Objectives    

• Contract Program Manager (PM) & Front Desk Officer  (FDO). The vendor will provide the United Nations (UN) with a designated point of contact at the management level (PM) who will attend periodic meetings with the CSO or his / her representative, to review performance & discuss significant security incidents & trends.
• In this regard, the contractor shall designate a PM to serve as the primary point of contact with the CSO or his / her representative on a 24 hour basis & a FDO to manage daily operations.
• The PM & FDO shall have authority to act on behalf of the contractor at each UN location in Somalia where services are provided under the prospective contract.
• The PM shall have primary responsibility on personnel conduct, equipment, training, recruitment & dismissal.

Project Reporting    

• This role reports to the CMT.

Key Competencies    

• A bachelor’s degree is required for each of the two key personnel.
• Experience required shall be a minimum of five (5) years for each in a security services from reputable entities.
• Managerial personnel & Team Leaders must be able to speak in English & Somali.
• Have experience in working with diverse cultures & background in respect of UN staff members.
• Possess current certification in basic first aid & CPR.

Team Management    
This role has no team management responsibility.

Further Information    
Qualified female candidates are encouraged to apply for this role.