Information Technology (IT) Officer

This position is open to national applicants only

Program Background

DT Global has been engaged by the Australian Department of Foreign Affairs and Trade (DFAT) to manage the next phase of Australia’s investment in strengthening the delivery of law and justice services in Papua New Guinea for a 4-year period to 31 December 2027.

Australia-PNG Law and Justice Partnership (APLJ) seeks to contribute to PNG’s law and justice sector capacity to provide inclusive, safe, secure and accountable law and justice foundations for peaceful and prosperous communities, equitable economic development and private sector growth.

The program aligns with the Government of Papua New Guinea’s (GoPNG) law and justice sector goal of ‘building peaceful and prosperous communities together’. Australia-PNG Law and Justice Partnership (APLJ) will focus on three End of Program Outcomes (EOPOs):

EOPO 1 – Community Safety and Access to Justice at the Local Level: Communities in target locations, especially women, children, persons with disabilities, vulnerable people and those accused of sorcery, have improved access to selected justice and support services.

EOPO 2 – Law and Justice Services Supply: Responsible law and justice sector agencies increasingly provide selected inclusive, responsive, and accountable essential law and justice services in target locations.

EOPO 3 – Leadership, Coordination and Accountability: Responsible law and justice mechanisms demonstrate improved sectoral leadership and coordination of national and subnational law and justice services and improved sector integrity systems.

About DT Global Asia Pacific

At DT Global Asia Pacific, we aim to positively impact people’s lives through delivery excellence. As a leading implementing partner across Asia and the Pacific, we co-create locally led solutions in partnership with governments, communities, and stakeholders. We bring together talented teams and deep regional expertise to deliver initiatives that promote inclusive economic growth, essential services, and resilient, secure communities. With over 1,500 staff, experts in 22+ countries and more than 60 years of development experience, we tackle complex community, national and transnational challenges — from governance and justice systems to climate resilience, infrastructure and social equity — with innovative thinking and a commitment to long-term impact.

For more information, please see www.dt-global.com

The Role
The IT Officer will oversee APLJ’s IT systems and requirements and coordinate and support effective information technology network, systems, processes, and procedures for the program. The IT Officer will provide IT helpdesk and troubleshooting support and technical advice for program personnel.

The IT Officer will be responsible for:

1) Maintaining an IT Help Desk function

2) Maintaining IT networks, systems and infrastructure for all APLJ offices

3) Developing, implementing and maintaining IT policies and procedures ensuring

4) Providing IT induction and regular training, in collaboration with the HR/P&C Team

5) Providing IT technical advice on systems, applications and processes, including installing and/or maintaining software licences, keeping program/software versions up to date, supporting SharePoint management.

6) Providing support to the Procurement Team with regards to procurement of IT software and infrastructure/assets. This may include support to the Infrastructure and Equipment Fund (IEF) Team in undertaking procurement of IEF IT equipment.

Click on the link or copy paste it to access the full Terms of Reference for this position: https://tinyurl.com/7yuu2txa

About You

The preferred candidate will have:

· Tertiary qualifications in IT or a relevant discipline preferred.

· At least 5 years of work experience in providing technical IT support services in a similar role, preferably on donor-funded international development programs and/or complex corporate environments.

· A minimum of 5 years practical and demonstrated experience across IT systems management and support

· Demonstrated experience establishing, maintaining and upgrading IT systems and infrastructure.

· Demonstrated experience with SharePoint and other online platforms.

· High-level interpersonal skills, including verbal and written communication, and an excellent ability to maintain results-focused relationships team members and stakeholders external to the organisation.

· Demonstrated ability to work effectively within a team approach in a complex cross-cultural operating environment.

· Excellent organisational and time management skills and strong attention to detail.

· Demonstrated mature and professional approach to working with confidential information.

Why join the Australia-Papua New Guinea Law and Justice Partnership (APLJ)?

By joining the APLJ, you will be part of a dynamic and effective team where you can collaborate with leading experts and professionals from diverse backgrounds, access development programs to achieve your career goals, and be challenged to take a global outlook.

How to apply

Click the link to apply: Position Description

Please submit
1) Your CV
2) A cover letter addressing the selection criteria

APPLICATIONS CLOSE Friday, 8 August 2025, COB Port Moresby Time

Should this role be of interest, we encourage you to apply as soon as possible. Kindly note only shortlisted applicants will be contacted.

DT Global is committed to child protection and safeguarding the welfare of children in the delivery of our international development programs. We are committed to Safety and the Prevention of Sexual Abuse and Harassment (PSEAH), and bribery prevention. DT Global is an equal opportunity employer and we encourage women, men, people with diverse backgrounds and people living with disabilities to apply. This program is funded by the Australian Government and Managed by DT Global.